Melissa Spadaro
Sestri Levante
Summary
Proactive and caring new graduate with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference. I am a dynamic and bright person, with a great desire to learn and to put into practice what I acquire
Overview
8
8
years of professional experience
Work History
Tutoring Assistant
Università Degli Studi Di Genova
2023.04 - 2023.09
- Collaborated with professors to arrange an International Conference called "Narrating Europe: Speeches and Speakers on Europe Integration"
- Collaborated with students to complete the final essay about the Conference, identify lagging skills, and correct weaknesses.
- Monitored student progress and provided feedback and support.
- Welcomed the international guests at the Conference.
Human Resources Assistant
Tamora Productions
Genoa- Smartworking , Italy
2022.12 - 2023.01
- Delivered mail and published job post on the websites of various companies and universities .
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Answered and redirected incoming phone calls for office.
- Screened applicant resumes and coordinated phone interviews.
Sales Assistant
Bershka
2018.12 - 2019.01
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Established rapport with customers using active listening and interpersonal skills.
Sales Assistant
IGV I Grandi Viaggi
Marispica- Sampieri , Italy
2015.06 - 2018.09
- Assisted customers with prompt and polite support.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Established rapport with customers using active listening and interpersonal skills.
- Fielded customer questions to share information about products, availability, and pricing.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Assistant Secretary
Università Degli Studi Di Roma Tre
2015.09 - 2017.03
- Greeted incoming students and professors professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Created and updated records and files to maintain document compliance.
- Managed phone and email correspondence and handled incoming and outgoing mail.
Junior Sales Assistant
Gallo Boutique
2015.12 - 2016.01
- Helped customers locate products.
- Assisted customers with prompt and polite support in-person.
- Used consultative sales techniques to understand customer needs and recommend relevant products.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Fielded customer questions to share information about products, availability, and pricing.
Education
Master of Arts - International Relations
Università Degli Studi Di Genova
Genoa02.2023
Bachelor of Arts - Foreign Languages And Literatures
Università Degli Studi Di Roma Tre
Rome07.2020
Certificate - German Language And Literature
VHS Volkshochschule
Balingen09.2019
High School Diploma -
Liceo Classico Tommaso Campailla
Modica07.2011
Skills
- Verbal and Written Communication
- Group and Individual Instruction
- Activity-Based Learning
- Human Relations
- Team Collaboration
- Foreign Language Instruction
- Willingness to learn and speed in doing it
Reading, fashion
I love to spend my free time reading. My favourite books are the classics of English literature, such as Jane Austen. In addition, I like everything related to fashion and am always on the lookout for new trends.
Languages
Italian
Bilingual or Proficient (C2)
English
Advanced (C1)
German
Upper intermediate (B2)
Spanish
Beginner (A1)
Timeline
Tutoring Assistant
Università Degli Studi Di Genova
2023.04 - 2023.09
Human Resources Assistant
Tamora Productions
2022.12 - 2023.01
Sales Assistant
Bershka
2018.12 - 2019.01
Junior Sales Assistant
Gallo Boutique
2015.12 - 2016.01
Assistant Secretary
Università Degli Studi Di Roma Tre
2015.09 - 2017.03
Sales Assistant
IGV I Grandi Viaggi
2015.06 - 2018.09
Master of Arts - International Relations
Università Degli Studi Di Genova
Bachelor of Arts - Foreign Languages And Literatures
Università Degli Studi Di Roma Tre
Certificate - German Language And Literature
VHS Volkshochschule
High School Diploma -
Liceo Classico Tommaso Campailla
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