Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michela Illiano

Terricciola,PI

Summary

Experienced with coordinating office activities and managing administrative functions. Utilizes strategic planning and resource allocation to drive operational success.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Experienced in optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable.

Overview

18
18
years of professional experience

Work History

Administrative Manager

Reinhard Plank Srl
02.2012 - Current
  • Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
  • Organized production calender
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Updated reports, managed accounts, and generated reports for company database.
  • Managed logistics and shipments
  • Managed invoicing and accounting

Translator and Interpreter

IDS Ingegneria Dei Sistemi Spa
02.2011 - 11.2011


  • Reviewed final work to spot and correct errors in punctuation, grammar, and translation.
  • Translated documents and projects from Italian to English.

Secretary

Improve Srl
03.2007 - 10.2009


  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Managed executive calendars, scheduling appointments and meetings to optimize time management.
  • Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.

Education

High School Diploma -

Manheim Central High School
Manheim, PA
06-1994

Skills

  • Office administration
  • Organization and multitasking
  • Critical thinking
  • Workflow planning
  • Document control
  • Problem solving

Timeline

Administrative Manager

Reinhard Plank Srl
02.2012 - Current

Translator and Interpreter

IDS Ingegneria Dei Sistemi Spa
02.2011 - 11.2011

Secretary

Improve Srl
03.2007 - 10.2009

High School Diploma -

Manheim Central High School

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Michela Illiano