Michela Mangani

Business Unit: Neuromodulation

Assigned geographic area: Lazio

Key Responsibilities:

• Grows existing Interventional business and generates new sales opportunities: develops leads, recruits new surgeons and qualifies prospects.
• Partner with strategic implanting centers to develop the account/implanter practice through.
• Providing product and therapy technical support and service.
• Including consultation at strategic management and analysis of sales trends.
• Utilization of appropriate Neuro business partners to present marketing and business plans to accounts for territory development and growth.
• Work autonomously, utilizing corporate resources to generate revenue and meet/exceed quota.
• Implement approved marketing strategies.
• Respond to customer complaint and follows all work/quality procedures to ensure quality system compliance and high quality work.
• Stay attentive to competitor's product and merchandizing practices.
• Attend and participates in sales meetings, training programs, conventions, and trade shows as directed.
• Create and implement an annual business plan with quarterly updates.
• Manage business within assigned budgets.

Business Unit: Pain Management

Assigned geographic area: Lazio, Abruzzo and Sardegna

Key Responsibilities:

• Responsible for developing, building, and strengthening long-term relationships with partners including distributors and healthcare professionals.
• Ensure the timely and successful delivery of solutions according to customer needs and objectives
• Responsible for pursuing leads, assessing needs and providing product services to maximize the benefits derived from products and/or services.
• Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
• Forecast and track key account metrics
• Monitor and analyze customer's usage of product
• Implement market development plans/strategies and changes as needed.
• Communicate customer feedback on new products and/or modifications to existing products or applications to internal stakeholders including Operations and Marketing.
• Provide input to sales forecast for business planning
• Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships
• Liaise between the customer and internal teams

Key Responsibilities:

Business Unit: Pain Management

Assigned geographic area: Lazio, Abruzzo and Sardegna

• Responsible for achieving portfolio product sales to new and established accounts to accomplish sales objectives and greater market penetration.
• Develop and implement sales strategy, new business/membership/client development, retention of clients/members, negotiation of contracts.
• Identification of entrepreneurial enterprises and relationship management strategies.
• Performing product demonstrations for customers, staff, and other stakeholders.
• Assisting with the development of business plans.
• Scheduling training sessions and attending meetings as required.
• Identifying new market opportunities and relaying this information to the Manager and other relevant stakeholders.
• Making helpful product recommendations and suggestions to increase revenue.
• Conduct workshops for product training purposes.
• Answering all product-related questions in a polite manner and addressing queries promptly.

Business Unit: Joint Replacement & Trauma

Assigned geographic area: Lazio and Umbria

Key Responsibilities:

• Provide field/ remote clinical support to all end-users, offer guidance and assistance during surgical procedures, and resolve technical product and service issues as needed.
• Assist orthopedics surgeons in pre-operative implant planning. Ensure all cases are planned and reviewed with surgeons and that all inventory is accounted for.
• Ensure timely collection, reporting of all required medical documentation pertaining to the procedural device operation.
• Support team to achieve projected sales goals and increase sales revenues.
• Develop deep understanding on the workflows and specificities of each hospital & business relationships with hospital personnel to make new contacts in other departments within hospital and to identify key decision makers in order to facilitate future sales.
• Respond to complex customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel to develop optimal solutions.
• Provide customer education and training on product usage.

• Contribute to the creation phase of a start-up within the Multi Scale Modeling and Simulation (MSME) R&D team.
• Contribute to the develop of an electronic device to characterize the stability of the hip prosthesis.
• Carry out laboratory test validation on artificial models (artificial bones, bovine bones) and anatomical subjects.
• Perform the analysis of the impact through biomedical signal processing and numerical simulations performed with Matlab software.
• Collect, analyze and interpret information, documentation, and physical evidence associated with investigations.
• Prepare case reports from allegations, transcripts of interviews and physical evidence.