Summary
Overview
Work History
Education
Skills
Certification
Languages
Work Availability
Timeline
Hi, I’m

Michela Tedeschi

Bologna
Michela Tedeschi

Summary

Tireless Restaurant Waitress skilled at supplying customers with memorable dining experiences and unforgettable service. Talented provider of fast, friendly order reception and food delivery. Accurately fulfills all special requests and addresses individual customer needs to support optimal dining experiences.

Overview

4
years of professional experience
1
Certification

Work History

Ristorante La Prada

Restaurant Waitress
05.2022 - Current

Job overview

  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
  • Performed specialized alcoholic beverage services such as bottle openings and chiller setup.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.

La casa degli Etruschi

Cleaning Specialist
03.2021 - 03.2022

Job overview

  • Handled equipment, chemicals, and materials properly and with caution.
  • Adhered to safety protocols, resulting in zero complaints, hazards, or lost-time accidents.
  • Provided assistance to other staff members with cleaning of difficult areas.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Developed and implemented comprehensive cleaning plan for entire building.
  • Operated industrial washing machines and dishwashers to clean linens and dishware.

Ristorante la Spiaggetta

Restaurant Waitress
05.2020 - 03.2021

Job overview

  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Served food and beverages promptly with focused attention to customer needs.
  • Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Ristorante Torri

Cook Helper
11.2019 - 05.2020

Job overview

  • Restocked kitchen supplies, rotated food and stamped time and date on food in coolers.
  • Assisted cook in preparation of food by cutting, chopping and marinating meats, vegetables and garnishes.
  • Cleaned and washed all utensils, preparation equipment cutting boards and counters.
  • Washed, peeled, cut and seeded fruits and vegetables to prepare for consumption.
  • Operated dishwashing equipment and distributed and stored clean pots, dishes and utensils.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.

Education

Liceo Scientifico G.Pascoli
Bologna

Associate of Science from Science Education
08.1996

University Overview

Skills

  • Customer Preferences
  • Service Quality
  • Food Service Logistics
  • Large-Scale Events Planning

Certification

HACCP certificate for food business operators, April 2023

Safety General training for workers, April2023

Workers General Training, April 2023


Cambridge ESOL Level1 Certificate in ESOL International December 2011 Accreditation Number 500/2705/0

University of Cambridge ESOL Examinations


Diplome D'études en langue Française DELF B2

Niveau B2 du Cadre européen commun de reference

April 2012

N° de candidat: 052455-001093


Languages

Italian
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Spanish
Bilingual or Proficient (C2)
French
Upper intermediate (B2)
Dutch
Beginner (A1)
Availability
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Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Restaurant Waitress
Ristorante La Prada
05.2022 - Current
Cleaning Specialist
La casa degli Etruschi
03.2021 - 03.2022
Restaurant Waitress
Ristorante la Spiaggetta
05.2020 - 03.2021
Cook Helper
Ristorante Torri
11.2019 - 05.2020
Liceo Scientifico G.Pascoli
Associate of Science from Science Education

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