Michela Verde

• Matching drivers bus and buses and coordinate errands in the city
• Management of Flixbus lines and complaint management
• Orders Flixbus clothes
• Responsible for vehicle fleet management.
• Booking train and ship tickets for drivers
• Transition of city services to have support from rental operators
• Data entry into the company management system
• Organizing travel funds for drivers
• Issuance of restricted traffic zone (ZTL) permits for areas A, B, and C
• Managing correspondence and forwarding calls within the company
• I liaise with drivers, suppliers, rental companies, and travel agencies
• Printing transportation documents for drivers and service-related documents for city operations
• I manage illnesses, shifts, and attendance for drivers and office employees

• Handle call and email routing for the office and

handle complaint and grievance management for Euronics

• Handle updating files and attachments from the previous day
• Handle the entry of deliveries into the operational management system and Nova Euronics system
• Interface with drivers and retail partners including Euronics, Leroy Merlin, and Natuzzi
• Managing the appointment calendar
• Handle planning delivery routes throughout the Lazio region and contacting customers for scheduled deliveries.
• Handle printing transport documents for drivers
• Handle planning emergency service rounds for household appliances
• Manage cost estimates for moving services
• Handle cash related to payments for Natuzzi deliveries

Management of the pokè counter and rice kitchen including various ingredients

Management of the pizzeria counter and pizza maker

Management of the sandwich counter

Personal cash register operation and payment handling

Inventory control

Dining area cleaning and table resetting

• Call and email routing
• Entry of new users into the management system and assigned rooms
• Management of hot and cold meals
• Quality checks of assigned rooms
• Distribution of essentials for pregnant women
• Distribution of Atac transport tickets and essentials for users
• Liaising with lawyers, doctors, and social workers
• Handling requests for documents such as electronic ID cards, identity cards, and international protection papers
• Night watch service

• Sales assistant at a fried food shop
• Order management
• Handling CVs and hiring processes
• Store cleaning
• Bank deposits

A wonderful Italo-American experience:

Cash handling and money counting

Beverage and snack runner

Preparation of Aperol Spritz and cotton candy

Hot dog maker

Warehouse management and cleaning of surrounding area