Summary
Overview
Work History
Education
Skills
Interests
Data Processing Consent
Michele Caporilli

Michele Caporilli

Project Manager
Roma

Summary

Scrum Master with deep knowledge of Salesforce and strong motivation to grow professionally in the role. Successfully guided multiple projects to completion, ensuring seamless integration and enhanced system performance. Demonstrated expertise in problem-solving and strategic planning, effectively managing client expectations and requirements.

Overview

6
6
years of professional experience
2
2
Languages

Work History

IT Consultant

Frontiere
01.2023 - 03.2024
  • Inspected equipment, assessed functionality, and optimized controls.
  • Increased client satisfaction by providing timely and effective troubleshooting support for various technical problems.
  • Streamlined workflow processes, enabling more efficient use of resources and reducing overall project timelines.
  • Optimized network performance through proactive monitoring, configuration adjustments, and hardware upgrades, resulting in improved connectivity and speed.

Scrum Master

On Electric Charge Mobility
06.2022 - 12.2022
  • Restructured the company workflows: management of requests to the development team, transposition of permitting, assistance, and commercial workflows to Jira.
  • Created a method for the commercial quotation of products, based on costs and the required margin.
  • Designed a management system that fully encompasses the company's needs, from data entry to dashboards for marketing and administration.

Project Manager

Hurry Italia s.r.l.
12.2017 - 06.2022
  • Customized Salesforce platform by implementing automations and workflow rules, enabling quick adaptation for new commercial and marketing activities.
  • Created a unique lead assignment algorithm (for internal sales and external agencies) in the automotive market.
  • Created an automated publishing flow for cars at auction, from the dealer directly to the portal.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Directed cross-functional teams to execute enterprise-level system enhancements, ensuring timely delivery and seamless coordination between stakeholders across product, IT, and sales divisions.

Education

Corso P.N.I. - undefined

L.S.S. Nomentano

Fisica -

Università La Sapienza

Skills

Salesforce

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Interests

Music (Drummer)

Boardgames (I create and improve my own games)

Magic the Gathering (tournaments)

Coach for e-Sport team

Data Processing Consent

Autorizzo il trattamento dei miei dati personali, ai sensi del D. lgs. 196 del 30 giugno 2003

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Michele CaporilliProject Manager