Summary
Overview
Work History
Education
Skills
Volunteer Experience
References
Timeline
Generic
Michele Cappelli

Michele Cappelli

Bilingual Communication Expert
Munchen

Summary

Dynamic Multilingual Talent: Native in Italian and English, Skilled in Effective Verbal and Written Communication, and Demonstrated Adaptability and Eagerness for New Challenges

Overview

7
7
years of professional experience
8
8
years of post-secondary education
4
4
Languages

Work History

FREELANCE ENGLISH TEACHER

Self employed
08.2022 - Current
  • Assisted struggling students through targeted interventions, leading to increased academic success.
  • Supported students in developing social skills through structured activities and positive reinforcement techniques.
  • Increased student motivation by providing timely feedback and recognizing individual achievements.

TRANSLATOR/EDITOR

AW Art magazine
12.2020 - 08.2022
  • Translating, editing, and proofreading art-related articles from Italian to English
  • Conducting research on industry-specific terminology and translating documents as needed
  • Managing multiple projects and deadlines while maintaining high-quality work.
  • Collaborated with fellow translators to ensure consistency in language usage and style across all documents.
  • Streamlined translation processes for improved efficiency and faster turnaround times.

SALES SPECIALIST

Gruppo Hera
08.2021 - 06.2022
  • Meeting or exceeding sales goals
  • Preparing contracts
  • Answering questions about range of products
  • Customer engagement and relationship building
  • Educating consumers on product features
  • Cold calling potential clients.
  • Increased sales revenue by developing and implementing strategic sales plans.
  • Collaborated with cross-functional teams to deliver comprehensive solutions for clients needs.
  • Delivered engaging sales presentations, effectively communicating value of products and services to prospective clients.

WAITER

Mi Scusi
01.2021 - 08.2021
  • Maintained clean and welcoming dining environment, ensuring positive guest experience.
  • Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
  • Contributed to increased sales by promoting daily specials and making personalized menu recommendations.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.

RECEPTIONIST

Hotel terme delle nazioni
03.2020 - 08.2020
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Increased customer retention rates through exceptional communication skills and problem-solving abilities.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.

CONFERENCE INTERPRETER

University of Padua
01.2019 - 01.2019
  • Consecutive interpretation
  • Public speaking
  • Excellent communication skills, both verbal and written.
  • Skilled at working independently and collaboratively in team environment.
  • Organized and detail-oriented with strong work ethic.

CULTURAL MEDIATOR/INTERPRETER

Edeco Cooperativa Sociale Onlus
01.2017 - 01.2018
  • Providing interpretations of questions, answers, statements, arguments, explanations and other forms of verbal communication
  • Acting as Interpreter between wide ranges of people with diverse voices, accents, speaking tempos and personalities
  • Assisting and helping during all of required steps including: Italian lessons, paperwork, legal documents, medical appointments.
  • Developed customized mediation strategies tailored to unique needs of each case.
  • Resolved conflicts by applying mediation techniques and fostering open communication between disputing parties.

Education

BACHELOR`S DEGREE - Translation and interpretation

S.S.M.L. of PADUA
Padua, Italy
10.2018 - 07.2021

High School Diploma -

Istituto Paritario A. Ruiz
Rome, Italy
09.2011 - 06.2016

Skills

    Creative Writing

    Editing and proofreading

    Document Translation

    Trados

    Italian and English native speaker

    Tech Savvy

    Microsoft Office

    Windows and Mac OS

    Client Relations

    Customer service and care

    Sales expertise

    Cross-cultural communication

    Volunteer Experience

    Organizing and supervising summer activities for children.

    References

    • Gaby Holz Englischkurse für Kinder und Teens, Amanda Huber +49 171 199 03 02
    • AW art magazine, redazione@awartmag.com

    Timeline

    FREELANCE ENGLISH TEACHER

    Self employed
    08.2022 - Current

    SALES SPECIALIST

    Gruppo Hera
    08.2021 - 06.2022

    WAITER

    Mi Scusi
    01.2021 - 08.2021

    TRANSLATOR/EDITOR

    AW Art magazine
    12.2020 - 08.2022

    RECEPTIONIST

    Hotel terme delle nazioni
    03.2020 - 08.2020

    CONFERENCE INTERPRETER

    University of Padua
    01.2019 - 01.2019

    BACHELOR`S DEGREE - Translation and interpretation

    S.S.M.L. of PADUA
    10.2018 - 07.2021

    CULTURAL MEDIATOR/INTERPRETER

    Edeco Cooperativa Sociale Onlus
    01.2017 - 01.2018

    High School Diploma -

    Istituto Paritario A. Ruiz
    09.2011 - 06.2016
    Michele CappelliBilingual Communication Expert