Michele Cappelli
Bilingual Communication Expert
Munchen
Summary
Dynamic Multilingual Talent: Native in Italian and English, Skilled in Effective Verbal and Written Communication, and Demonstrated Adaptability and Eagerness for New Challenges
Overview
7
7
years of professional experience
8
8
years of post-secondary education
4
4
Languages
Work History
FREELANCE ENGLISH TEACHER
Self employed
08.2022 - Current
- Assisted struggling students through targeted interventions, leading to increased academic success.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Increased student motivation by providing timely feedback and recognizing individual achievements.
TRANSLATOR/EDITOR
AW Art magazine
12.2020 - 08.2022
- Translating, editing, and proofreading art-related articles from Italian to English
- Conducting research on industry-specific terminology and translating documents as needed
- Managing multiple projects and deadlines while maintaining high-quality work.
- Collaborated with fellow translators to ensure consistency in language usage and style across all documents.
- Streamlined translation processes for improved efficiency and faster turnaround times.
SALES SPECIALIST
Gruppo Hera
08.2021 - 06.2022
- Meeting or exceeding sales goals
- Preparing contracts
- Answering questions about range of products
- Customer engagement and relationship building
- Educating consumers on product features
- Cold calling potential clients.
- Increased sales revenue by developing and implementing strategic sales plans.
- Collaborated with cross-functional teams to deliver comprehensive solutions for clients needs.
- Delivered engaging sales presentations, effectively communicating value of products and services to prospective clients.
WAITER
Mi Scusi
01.2021 - 08.2021
- Maintained clean and welcoming dining environment, ensuring positive guest experience.
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
- Contributed to increased sales by promoting daily specials and making personalized menu recommendations.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
RECEPTIONIST
Hotel terme delle nazioni
03.2020 - 08.2020
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Increased customer retention rates through exceptional communication skills and problem-solving abilities.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
CONFERENCE INTERPRETER
University of Padua
01.2019 - 01.2019
- Consecutive interpretation
- Public speaking
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in team environment.
- Organized and detail-oriented with strong work ethic.
CULTURAL MEDIATOR/INTERPRETER
Edeco Cooperativa Sociale Onlus
01.2017 - 01.2018
- Providing interpretations of questions, answers, statements, arguments, explanations and other forms of verbal communication
- Acting as Interpreter between wide ranges of people with diverse voices, accents, speaking tempos and personalities
- Assisting and helping during all of required steps including: Italian lessons, paperwork, legal documents, medical appointments.
- Developed customized mediation strategies tailored to unique needs of each case.
- Resolved conflicts by applying mediation techniques and fostering open communication between disputing parties.
Education
BACHELOR`S DEGREE - Translation and interpretation
S.S.M.L. of PADUA
Padua, Italy 10.2018 - 07.2021
High School Diploma -
Istituto Paritario A. Ruiz
Rome, Italy 09.2011 - 06.2016
Skills
Creative Writing
Volunteer Experience
Organizing and supervising summer activities for children.
References
- Gaby Holz Englischkurse für Kinder und Teens, Amanda Huber +49 171 199 03 02
- AW art magazine, redazione@awartmag.com
Timeline
FREELANCE ENGLISH TEACHER
Self employed
08.2022 - Current
SALES SPECIALIST
Gruppo Hera
08.2021 - 06.2022
WAITER
Mi Scusi
01.2021 - 08.2021
TRANSLATOR/EDITOR
AW Art magazine
12.2020 - 08.2022
RECEPTIONIST
Hotel terme delle nazioni
03.2020 - 08.2020
CONFERENCE INTERPRETER
University of Padua
01.2019 - 01.2019
BACHELOR`S DEGREE - Translation and interpretation
S.S.M.L. of PADUA
10.2018 - 07.2021
CULTURAL MEDIATOR/INTERPRETER
Edeco Cooperativa Sociale Onlus
01.2017 - 01.2018
High School Diploma -
Istituto Paritario A. Ruiz
09.2011 - 06.2016
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