Summary

Overview

Work History

Education

Skills

Volunteer Experience

References

Timeline

Michele Cappelli

Bilingual Communication Expert

Munchen

Summary

Dynamic Multilingual Talent: Native in Italian and English, Skilled in Effective Verbal and Written Communication, and Demonstrated Adaptability and Eagerness for New Challenges

Overview

years of professional experience

years of post-secondary education

Languages

Work History

FREELANCE ENGLISH TEACHER

Self employed

08.2022 - Current

Assisted struggling students through targeted interventions, leading to increased academic success.
Supported students in developing social skills through structured activities and positive reinforcement techniques.
Increased student motivation by providing timely feedback and recognizing individual achievements.

TRANSLATOR/EDITOR

AW Art magazine

12.2020 - 08.2022

Translating, editing, and proofreading art-related articles from Italian to English
Conducting research on industry-specific terminology and translating documents as needed
Managing multiple projects and deadlines while maintaining high-quality work.
Collaborated with fellow translators to ensure consistency in language usage and style across all documents.
Streamlined translation processes for improved efficiency and faster turnaround times.

SALES SPECIALIST

Gruppo Hera

08.2021 - 06.2022

Meeting or exceeding sales goals
Preparing contracts
Answering questions about range of products
Customer engagement and relationship building
Educating consumers on product features
Cold calling potential clients.
Increased sales revenue by developing and implementing strategic sales plans.
Collaborated with cross-functional teams to deliver comprehensive solutions for clients needs.
Delivered engaging sales presentations, effectively communicating value of products and services to prospective clients.

WAITER

Mi Scusi

01.2021 - 08.2021

Maintained clean and welcoming dining environment, ensuring positive guest experience.
Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
Contributed to increased sales by promoting daily specials and making personalized menu recommendations.
Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.

RECEPTIONIST

Hotel terme delle nazioni

03.2020 - 08.2020

Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Increased customer retention rates through exceptional communication skills and problem-solving abilities.
Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.

CONFERENCE INTERPRETER

University of Padua

01.2019 - 01.2019

Consecutive interpretation
Public speaking
Excellent communication skills, both verbal and written.
Skilled at working independently and collaboratively in team environment.
Organized and detail-oriented with strong work ethic.

CULTURAL MEDIATOR/INTERPRETER

Edeco Cooperativa Sociale Onlus

01.2017 - 01.2018

Providing interpretations of questions, answers, statements, arguments, explanations and other forms of verbal communication
Acting as Interpreter between wide ranges of people with diverse voices, accents, speaking tempos and personalities
Assisting and helping during all of required steps including: Italian lessons, paperwork, legal documents, medical appointments.
Developed customized mediation strategies tailored to unique needs of each case.
Resolved conflicts by applying mediation techniques and fostering open communication between disputing parties.

Education

BACHELOR`S DEGREE - Translation and interpretation

S.S.M.L. of PADUA

Padua, Italy

10.2018 - 07.2021

High School Diploma -

Istituto Paritario A. Ruiz

Rome, Italy

09.2011 - 06.2016