Michele Cocchini
Victoria
Summary
Cordial and hospitable with experience creating welcoming atmosphere and giving great service to customers and restaurant guests. Guides guests through menus while demonstrating thorough knowledge of food and ingredients to take accurate orders. Partners with team members to serve food and beverages that meet or exceed guests' expectations
Overview
4
4
years of professional experience
1
1
Certification
Work History
Wait Staff Member
Officina Gastronomica Italiana
03.2025 - Current
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes to guests.
- Increased sales significantly by upselling higher-end products to customers.
Assistant Sommelier
Casa Di Langa Hotel
05.2024 - 12.2024
- Responsible of wine restock, collaborate with the head sommelier in order to built territorial wine paring for the fine dining restaurant, guide wine tasting experience for the hotel guests, being able to create consumer engagement during the stay
Sommelier
Locanda degli Artisti Hotel
12.2023 - 02.2024
- Keeping update wine list and wine stock, in charge of wine service and recommendations in a gourmet oriented restaurant, deal with causal wine tasting inside the cellar
Enogastronomic Guide
Castello di Verrazzano winery
01.2023 - 12.2023
- Conduct guests through the winery and guide wine tasting in a fast-paced environment, always inclined to create memorable experience and consumers satisfaction
Multitask roles
La Ginestra Farmhouse
01.2023 - 12.2023
- Combining various roles including guiding wine tour groups, attend the restaurant service and being involved in homemade product sales
Sales Assistant
Curto's winery
01.2021 - 12.2021
- Promote wines and guest interaction, keep positive and friendly attitude being part of a family business
Education
University of Gastronomic Sciences and Culture
2level of sommelier course -
AIS
12.2019
1 level of sommelier course -
AIS
12.2019
Introduction to coffee
Lavazza Training center
12.2019
Intensive course of English Language - Cambridge First (B2)
Liverpool School of English
12.2018
Economy and Management
University of Siena
12.2017
Skills
- Wine and food knowledge
- Wine pairing
- Proactive person
- Consumer-oriented
- Teamwork inclined
Certification
- RSA VIC, 2025
- WSET LEVEL 2, Passed with distinction, 2023
City Of Birth
Fucecchio, Italy, 50054
Personal Information
Nationality: Italian
International Driving License
True
Languages
English
Upper intermediate (B2)
Timeline
Wait Staff Member
Officina Gastronomica Italiana
03.2025 - Current
Assistant Sommelier
Casa Di Langa Hotel
05.2024 - 12.2024
Sommelier
Locanda degli Artisti Hotel
12.2023 - 02.2024
Enogastronomic Guide
Castello di Verrazzano winery
01.2023 - 12.2023
Multitask roles
La Ginestra Farmhouse
01.2023 - 12.2023
Sales Assistant
Curto's winery
01.2021 - 12.2021
2level of sommelier course -
AIS
1 level of sommelier course -
AIS
Introduction to coffee
Lavazza Training center
Intensive course of English Language - Cambridge First (B2)
Liverpool School of English
Economy and Management
University of Siena
University of Gastronomic Sciences and Culture
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