Michele Drusacchi

- UNA ESPERIENZE Versilia Lido

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- UNA HOTEL Villa Manin Viareggio

• Supervised daily operations, acting as point of contact for any queries or obstacles.
• Reduced costs and improved operations by analysing processes and customer feedback.
• Oversaw equipment availability and maintenance to guarantee optimal operations.
• Monitored health and safety measures for guaranteed compliance.
• Constantly met profitability targets by monitoring operational performance against agreed KPIs and promptly addressing areas for improvement.
• Monitored and reviewed operational performance, aiding improved business strategy to maximise productivity.
• Oversaw staff planning, ensuring adequate resources and capacity to meet prioritised demand.
• Oversaw facility maintenance and allocated needed resources to meet standards.
• Directed daily operations, ensuring smooth business continuity.

• Financial: Budget and P&L, Pricing Strategy, Revenue Management. Analyze operations to improve restaurant efficiency and service levels.
• HR: . Recruiting, interviewing, training, appraising and all expect of HR Management, in support of HR Dep. Effectively managed payroll and HR processes, including paperwork completion for new hires and terminations. Conducted health, safety and sanitation process evaluations, immediately identifying and remedying violations. Strategically reviewed and planned restaurant staffing levels based on evolving service demands.
• Marketing and PR: Supporting and helping to create a correct marketing strategy for restaurant, Social Media, Yearly F&B and Marketing Plan, etc etc
• Project and Venue: Lay-out, design and creation of venue in support of Project Manager. Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
• IT & Support: Setting of all operating system.
• Furniture, OS&E: Choice, purchase of all Furniture and OS&E

Working as Consultant for different Hospitality Companies such as:

• Cannavacciuolo Group (ITA) - Restaurant General Manager
• Hotel Parco San Marco (ITA) - Food and Beverage Manager
• Aubaine Restaurants Group (Dubai) - Restaurant General Manager

2 Restaurants, 1 Bar, Banqueting and Private Events

3 Restaurants, 2 Bars, Room Service and Banqueting.

2 Restaurants, 1 Bar, Room Service and Banqueting.