Summary
Overview
Work History
Education
Skills
Place / birth date
Accomplishments
Certification
Hobbies
Languages
Driving Licenses
Timeline
Generic
MICHELE SCUDERI

MICHELE SCUDERI

VIA CESARE BATTISTI,52 PARABIAGO

Summary

Experienced with over 20 years in Tourism and Transportation, attitude in resolving problems and customer satisfaction.

Overview

31
31
years of professional experience
1
1
Certification

Work History

Manager of Operations

T&A TRASPORTI SRL
05.2022 - Current

ROAD TRANSPORT

  • coordination of transport in consideration of the budget and objective
  • management of the fleet of vehicles - trucks - tractors and vans
  • cost and revenue monitoring
  • human resources management

Driver's Coordinator

AIRPULLMAN SPA
11.2019 - 04.2020

COORDINATOR of bus transport activities including drivers, for connection between airports (Orio al Serio, Malpensa, Linate) and hotels, passengers and crew.

Station Manager

ITR HANDLING SRL
07.2002 - 05.2019

MANAGER AND COORDINATOR


  • Ground Operations Supervision
  • Quality control and ensuring on-time performance.
  • Ticketing (coordination ans supervision of all ticketing activities)
  • Air Cargo supervision ( control of documentationand correct applicationof cargo loading procedures)


Airport representatives for:

AIR MALTA, BULGARIAN AIR, BLUE PANORAMA , MAHAN AIR, SRI LANKAN AIRLINES, PEGASUS AIRLINES, UKRAINE INTL AIRLINES, KUWAIT AIRWAYS

________________________________________________________________

  • Managed staff schedules , ensuring customer service and smooth operations.
  • Managed of critical issues as flight disruptions , long delay or flight cancellations

Operation Agent

AMERICAN AIRLINES INC
04.1998 - 11.2001

COORDINATOR for all aircraft ramp activities

CHECK IN AGENT passenger check in and gate acceptance

WEIGHT AND BALANCE Aircraft Load Control and Flight plan control

DE-ICING AND SECURITY COORDINATOR

Airport Security Agent

ICTS ITALIA SRL
06.1993 - 05.1997

Aircraft and Ramp Security control , passenger profiling at check in and gate

assisted airlines:

AMERICAN AIRLINES, UNITED AIRLINES, DELTA AIRLINES, CANADIAN AIR, ANA AIRLINES JAPAN and others.

Education

GED -

ISFAP
BUSTO ARSIZIO VARESE
06.1991

GED -

ISFAP
BUSTO ARSIZIO VARESE
06.1990

Skills

  • Supervision
  • Critical thinking
  • Self-motivated professional
  • Collaboration
  • Teamwork
  • Customer Service
  • Stress tolerance

Place / birth date

Busto Arsizio - Varese / 18th october 1972

Accomplishments

  • Supervised team of +10 staff members.

Certification

  • 1995 Customer Care Training and Certification - American Airlines Inc. - Dallas TX USA
  • 1998 International Security Training and FAA Certification - American Airlines Inc. - Dallas TX USA
  • 1999 De-icing Anti-Icing Training and FAA Certification - American Airlines Inc. - London Heathrow
  • 2019 Dangerous Goods Training and Certification - Blue Panorama Airlines - Milan Italy
  • 2019 - "In charge" Certification for LAW 626 - ITR handling Srl - Milan Italy

Hobbies

MUSIC

BASS GUITAR AND PIANO

SWIMMING AND BIKE

Languages

English
Advanced
C1
Spanish
Intermediate
B1
Italian
Bilingual or Proficient (C2)

Driving Licenses

A / B

______________________________________________________________________________________________

I authorize the processing of personal data contained in my curriculum vitae based on art. 13 GDPR 679/16. I authorize the processing of my personal data pursuant to Legislative Decree 196 of 30 June 2003 and art. 13 GDPR (EU Regulation 2016/679) for the purposes of personnel research and selection

Timeline

Manager of Operations

T&A TRASPORTI SRL
05.2022 - Current

Driver's Coordinator

AIRPULLMAN SPA
11.2019 - 04.2020

Station Manager

ITR HANDLING SRL
07.2002 - 05.2019

Operation Agent

AMERICAN AIRLINES INC
04.1998 - 11.2001

Airport Security Agent

ICTS ITALIA SRL
06.1993 - 05.1997

GED -

ISFAP

GED -

ISFAP
  • 1995 Customer Care Training and Certification - American Airlines Inc. - Dallas TX USA
  • 1998 International Security Training and FAA Certification - American Airlines Inc. - Dallas TX USA
  • 1999 De-icing Anti-Icing Training and FAA Certification - American Airlines Inc. - London Heathrow
  • 2019 Dangerous Goods Training and Certification - Blue Panorama Airlines - Milan Italy
  • 2019 - "In charge" Certification for LAW 626 - ITR handling Srl - Milan Italy
MICHELE SCUDERI