Michelle Koiava
Rome,RM
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Kind and considerate Babysitter with great recommendations earned by providing individualized care. Led exciting and safe activities while setting examples for appropriate social behavior. Talked with children about personal interests to build relationships and trust.
Overview
2
2
years of professional experience
Work History
Front of House Team Leader
Planted Plate
01.2020 - 06.2022
- Enhanced customer satisfaction by delivering exceptional service and addressing concerns promptly.
- Collaborated with back-of-house management to ensure seamless communication between departments.
- Maintained cleanliness standards throughout the front-of-house areas, ensuring a welcoming atmosphere for guests.
- Resolved conflicts among team members swiftly and professionally, promoting a harmonious work environment.
- Supported revenue growth by identifying upselling opportunities within the front-of-house team.
- Reset tables between guests by restocking low items and wiping down surfaces
- Mentored new employees, fostering a positive work environment and supporting professional growth.
- Implemented new processes to reduce wait times and improve overall guest satisfaction.
Babysitting
Community Babysitting
02.2021 - 05.2022
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Assisted in developing self-confidence with age-appropriate responsibilities and chores.
- Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Fostered creativity through engaging arts and crafts projects, stimulating imagination and expression.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Managed schedules for multiple children, ensuring timely transportation to extracurricular activities while maintaining open communication with parents regarding scheduling needs.
- Implemented consistent routines for naptime, bedtime, meal preparation, and other daily tasks to create stability within the home environment for the children in my care.
Education
High School Diploma -
Princeton High School
Princeton, New Jersey06.2022
Skills
- Mindfulness Meditation Practices
- Behavior Monitoring
- Problem-solving abilities
- Routine Management
- Early Childhood Development
- Maintaining Safe Environment
- Allergy Awareness
- Customer retention
- HTML and CSS Coding
- Video editing
- Table management
- Hygiene standards
- Training and Mentoring
- Customer Service
- Worker Training
- Following Directions
- Fashion design
- Digital photography techniques
Timeline
Babysitting
Community Babysitting
02.2021 - 05.2022
Front of House Team Leader
Planted Plate
01.2020 - 06.2022
High School Diploma -
Princeton High School
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