Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
Generic

MILLICENT NMOMAH

NOVARA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

20
20
years of professional experience
1
1
Certification

Work History

  • Greeted customers and responded to requests for information.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
  • Approached every question or concern with calm and level-headed approach.

Sales Manager and Front Desk Cashier

Owner
04.2006 - Current
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.

Cleaner Supervisor

PULIZIA PROFONDA SPA
04.2004 - 05.2006
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Communicated repair needs to maintenance staff.
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.

Warehouse Worker

DE AGOSTINO SPA
03.2003 - 04.2004
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Checked packages and merchandise for damage and notified vendors.
  • Performed general housekeeping and cleaning tasks.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.

Education

GED -

CHUDE GIRLS
SAPELE
06.1996

Skills

  • Clerical Support
  • Excellent Communication
  • Analytical and Critical Thinking
  • Multitasking Abilities

Accomplishments

  • Supervised team of 50 staff members.
  • Resolved product issue through consumer testing.

Languages

English
Advanced (C1)
Italian
Advanced (C1)

Certification

  • Dealing with customers,own a Licensed business

Timeline

Sales Manager and Front Desk Cashier

Owner
04.2006 - Current

Cleaner Supervisor

PULIZIA PROFONDA SPA
04.2004 - 05.2006

Warehouse Worker

DE AGOSTINO SPA
03.2003 - 04.2004

GED -

CHUDE GIRLS

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MILLICENT NMOMAH