Miriam DE NICHILO
MOLFETTA
Summary
Welcoming clerical professional with 5 years of experience in ospitality and event promotion, I have worked with the best clubs in London with great results. Only Positive and upbeat attitude while greeting and interacting with customers.
Overview
7
7
years of professional experience
Work History
Receptionist
Over Restaurant
2021.01 - 2022.07
- Maintained visitor log for entering and leaving facility for security purposes.
- Confirmed appointments, communicated with clients, and updated client records.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Organized, maintained and updated information in computer databases.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
- Sorted, received, and distributed mail correspondence between departments and personnel.
Event Promoter
Printworks, Tabacco Dock , E1
2018.01 - 2022.05
- Used knowledge of area, local events, trends and other market research to capture attention and generate event attendance.
- Created customized marketing materials to increase product awareness.
- Identified appropriate marketing channels and target customers for campaigns.
- Assembled reports and presentations to share insights and recommendations with stakeholders.
Event Promoter
Fabric London
2018.01 - 2022.05
- Built professional network to establish and maintain relationships with community contacts, providers and others who may refer potential leads.
- Demonstrated products to customers to illustrate features, advantages and benefits.
- Scheduled appointments with potential customers for product installation.
- Maintained accurate records of promotional events and customer interactions.
- Maintained knowledge of current promotions and product features.
- Assisted customers with product selection based on individual needs and preferences.
- Used knowledge of area, local events, trends and other market research to capture attention and generate event attendance.
- Engaged social media influencers to collaborate on partnerships.
Cashier
Al Dente Pastificio
2019.02 - 2020.11
- Set up new sales displays each week with fresh merchandise.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
Waitress
Coté Restaurant
2017.04 - 2018.12
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Answered customers' questions, recommended items, and recorded order information.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Used cash registers and credit card machines to cash out customers.
- Supported needs of Number- person wait staff who attended to specific needs of countless customers daily for Type restaurant with social relevancy and intentionality.
Waitress
Gunpowder Indian Fusion
2015.04 - 2016.11
Education
Fashion Design
Ipsia Amerigo Vespucci
Molfetta Skills
- Customer and Client Relations
- Verbal and Written Communication
- Travel Planning
Languages
English
Intermediate (B1)
Spanish
Intermediate (B1)
Italian
Bilingual or Proficient (C2)
Timeline
Receptionist
Over Restaurant
2021.01 - 2022.07
Cashier
Al Dente Pastificio
2019.02 - 2020.11
Event Promoter
Printworks, Tabacco Dock , E1
2018.01 - 2022.05
Event Promoter
Fabric London
2018.01 - 2022.05
Waitress
Coté Restaurant
2017.04 - 2018.12
Waitress
Gunpowder Indian Fusion
2015.04 - 2016.11
Fashion Design
Ipsia Amerigo Vespucci