Summary
Overview
Work History
Education
Skills
Languages
Timeline
Personal informations
Disclaimer
Personal Information
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Miriana Randazzo

Miriana Randazzo

San Cono

Summary

Undergraduate student in European, Euro-American and Oriental Languages and Cultures, with internship experience in a travel agency, operating in the tourism sector and interacting with a wide range of stakeholders. Currently seeking an opportunity to complete academic training and start a professional career in an environment that allows for direct interaction with the working world and the application of acquired skills.

Overview

1
1
year of professional experience

Work History

Volunteer Services Officer

Ultreya Pedara
12.2023 - 12.2024
  • Assisted individuals in need, improving their quality of life.
  • Supported clients with errands, transport organization, and grocery shopping.
  • Promoted socialization and built trust-based relationships with patients.
  • Implemented preventive measures to avoid accidents or intrusions.
  • Helped non-self-sufficient patients with daily activities.
  • Maintained constant communication with colleagues to ensure proper area coverage.
  • Problem solving and customer care
  • Ability to remain calm and professional under pressure

Administrative Assistant

Municipality Of San Cono
12.2023 - 12.2024
  • Prepared digital and printed presentations as requested by supervisors.
  • Organized and maintained electronic and physical archives, ensuring confidentiality and document security.
  • Assisted in preparing and distributing promotional and informational materials (brochures, flyers, newsletters).
  • Welcomed and registered guests in compliance with internal standards.
  • Managed and filed documents, expense reports, and general paperwork.
  • Developed technical skills through specialized training and workshops.
  • Created and edited documents, files, and reports based on instructions.

Intern - Travel Agency

Siana Brunetto
09.2023 - 11.2023
  • Analyzed client needs to optimize sales and marketing strategies.
  • Monitored sales performance to ensure achievement of quarterly targets.
  • Prepared reports and recommendations to improve overall results.
  • Observed the work environment and acquired essential skills.
  • Assisted the tutor in performing activities included in the training project.
  • Managed assigned tasks by following instructions.
  • Participated in group projects, managing time and deadlines effectively.
  • Researched destinations, accommodations, and activities to provide comprehensive travel recommendations.

Education

High School Diploma -

I.I.S. Leonardo Da Vinci
Piazza Armerina, Italy
07-2020

Bachelor Degree - Lingue e Culture straniere

Università Di Catania
Catania
11-2025

Skills

  • Civic sense
  • Customer-facing skills
  • Adaptability
  • Reliability & punctuality
  • Sense of responsibility
  • Teamwork & communication
  • Initiative & problem-solving
  • IT proficiency (Microsoft Office, Email, File management)

Languages

English
Bilingual or Proficient (C2)
Spanish
Upper intermediate (B2)

Timeline

Volunteer Services Officer

Ultreya Pedara
12.2023 - 12.2024

Administrative Assistant

Municipality Of San Cono
12.2023 - 12.2024

Intern - Travel Agency

Siana Brunetto
09.2023 - 11.2023

High School Diploma -

I.I.S. Leonardo Da Vinci

Bachelor Degree - Lingue e Culture straniere

Università Di Catania

Personal informations

Genere: Female

Disclaimer

Autorizzo il trattamento dei dati personali contenuti nel mio CV ex art. 13 del decreto legislativo 196/2003 e art. 13 del regolamento UE 2016/679 sulla protezione dei singoli cittadini in merito al trattamento dei dati personali

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Miriana Randazzo