Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Moena Carafa

Nardò

Summary

Dependable Cook's Assistant committed to speedy, efficient and high-quality kitchen help. High standards for cleanliness with willingness to take on extra tasks to maintain excellent service. Knowledge of menu planning and inventory management. Meticulous individual skilled in different cooking techniques with good understanding of food safety standards. Flexible with stamina to work in fast-paced environment.

Overview

6
6
years of professional experience

Work History

Assistant Cook

Penelope a Mare
04.2023 - 09.2023
  • Prepared food orders to support waitstaff and other team members.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Worked with chef to prepare daily food specials and other supplies.
  • Portioned meals according to recipe specifications, limiting kitchen waste.

Waitress Supervisor

Sirà Restaurant
12.2022 - 04.2023
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Monitored dining rooms for seating availability as well as service, safety, and well-being of guests.
  • Greeted new customers, discussed specials, and took drink orders.

Cook of a Delicatessen

Madaghiele
05.2022 - 08.2022
  • Listened carefully to customer instructions and prepared orders according to those preferences.
  • Opened new inventory and rotated stock by dates to maintain freshness.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.


Preparation and Sales Clerk

Makai Poke
01.2022 - 04.2022
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Kept front check out area clean and organized for efficient service.
  • Enhanced customer service experience by acting quickly and applying appropriate resolutions for common problems.
  • Opened and closed store by balancing cash registers and receipts.
  • Presented, rotated and date-checked products to maintain company freshness standards.

Waitress

La Drogheria
09.2021 - 01.2022


  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.

Preparation and Sales Clerk

Panificio Lega
06.2021 - 09.2021
  • Prepared bakery products
  • Kept front check out area clean and organized for efficient service.
  • Processed store's orders
  • Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.

Salesperson

Hong Kong
03.2021 - 04.2021
  • Loading and unloading of goods and checking of invoices
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Organization of shelves and warehouse
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.

Salesperson

Pietra Emporium
06.2020 - 09.2020
  • Organization of goods on the shelves for a pleasant shopping experience
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Increased sales and customer satisfaction through personalized servicing.


Waitress

La Rustica
01.2020 - 03.2020
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.

Banconist

Pescheria "Il Granchio"
07.2019 - 11.2019
  • Skilled at working independently and collaboratively in a team environment.
  • In charge of cleaning and processing fish products
  • Proven ability to learn quickly and adapt to new situations.


Waitress

"INCOHO" Restaurant
10.2017 - 04.2019
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Table service.
  • Greeted new customers, discussed specials, and took drink orders.

Education

Associate of Arts - Advertising Graphics

I.I.S.S. Ezio Vanoni
Nardò
07.2018

Hotellerie

I.I.S.S. Nicola Moccia
Nardò
10.2015

Skills

  • Salad Bar and Buffet Maintenance
  • Meal Delivery
  • Dish Preparation
  • Food Handling Guidelines
  • Freshness Control
  • Contamination Control
  • Supply Ordering
  • Workstation Sanitation
  • Cash Control
  • Chef Assistance
  • Kitchen Operations
  • Seafood Preparation
  • Menu Item Preparation
  • Inventory Receiving
  • Cleaning and Sanitation
  • Billing and Payment Processing
  • Shipment Receipt
  • Dishwasher Operation
  • Dessert Preparation
  • Food Preparation and Handling
  • Coffee and Tea Preparation
  • Fish, Fowl and Poultry Cleaning
  • Vegetable and Fruit Preparation
  • Work Assignments
  • Portion Out Servings
  • Staff Meetings
  • Grocery Standards
  • Waste Control
  • Feedback Acceptance
  • Food Portioning and Packaging
  • Kitchen Equipment Safety
  • Kitchen Assistance
  • Organize Supplies
  • Collaboration and Relationships

Languages

English
Upper intermediate (B2)

Timeline

Assistant Cook

Penelope a Mare
04.2023 - 09.2023

Waitress Supervisor

Sirà Restaurant
12.2022 - 04.2023

Cook of a Delicatessen

Madaghiele
05.2022 - 08.2022

Preparation and Sales Clerk

Makai Poke
01.2022 - 04.2022

Waitress

La Drogheria
09.2021 - 01.2022

Preparation and Sales Clerk

Panificio Lega
06.2021 - 09.2021

Salesperson

Hong Kong
03.2021 - 04.2021

Salesperson

Pietra Emporium
06.2020 - 09.2020

Waitress

La Rustica
01.2020 - 03.2020

Banconist

Pescheria "Il Granchio"
07.2019 - 11.2019

Waitress

"INCOHO" Restaurant
10.2017 - 04.2019

Associate of Arts - Advertising Graphics

I.I.S.S. Ezio Vanoni

Hotellerie

I.I.S.S. Nicola Moccia

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