M.M.M. Maajith
Roma
Summary
Dependable and courteous professional with several years of experience offering excellent administrative, customer service and financial management abilities. Trained in hospitality operations and regulations with demonstrated history of fostering guest satisfaction. Organized and flexible with proven performance in fast-paced, high-stress environments. Resourceful professional in customer-facing roles, adept at handling high volumes of inquiries and administrative tasks with speed and accuracy. Specialize in effective communication, data entry, and appointment scheduling to support operational flow. Excel in problem-solving, time management, and adaptability, ensuring positive experiences for both clients and team members.
Overview
9
9
years of professional experience
Work History
Ganeral Cleaner
Bikram Yoga Roma
09.2024 - Current
- Vacuumed carpets and upholstered furniture.
- Dusted furniture, fixtures, walls, and other surfaces.
- Stocked paper products and cleaning supplies.
- Inspected buildings for cleanliness on a daily basis.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
Trainee Front Office Manager
Sanoreech Hotel
01.2020 - 01.2022
- Maintained positive working relationship with fellow staff and management.
- Participated in brainstorming sessions to generate ideas for marketing campaigns.
- Set specific goals for projects to measure progress and evaluate end results.
- Analyzed company's expenditures and developed financial models.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Developed marketing campaigns to increase brand awareness.
- Assessed company operations for compliance with safety standards.
- Attended training sessions and meetings to learn new information and develop personal skills.
- Wrote and submitted reports on industry trends, prompting managers to develop business plans.
Receptionist
Sanoreech Hotel
01.2018 - 01.2020
- Greeted customers, answered general questions and directed to appropriate locations.
- Verified visitors' identification cards before allowing access to the building.
- Scheduled appointments for clients, customers, and other visitors.
Service Training (All Departments)
Habarana Chaya Village
01.2017 - 01.2019
- Maintained positive working relationship with fellow staff and management.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Maintained accurate records of all activities performed throughout internship period.
- Audited company's legal documents to verify compliant policies and procedures.
- Analyzed company's expenditures and developed financial models.
- Determined consumer needs to provide products and services appealing to larger market.
Restaurant Steward
Sanoreech Hotel
01.2017 - 01.2018
- Effectively multitasked within fast-paced environment.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Took beverage orders and served drinks during peak meal times.
- Checked dining and serving areas to verify proper cleanliness and readiness for guests.
Main IT Lecturer
Human Leadership Academy
01.2016 - 01.2017
- Maintained regular office hours to provide academic support, career advice, and personal guidance to students.
- Delivered lectures to undergraduate and graduate classes of varying sizes.
- Tutored students requiring additional assistance in mastering concepts.
Education
High School Diploma -
A/Ganewalpola M.M.V. (DTA College)
Kekirawa, Srilanka.02-2015
Skills
- Punctuality
- Maintenance
- Chemical handling
- Proper sanitation
- Efficient cleaning
- Waste disposal
- Housekeeping
- Customer service
- Communication skills
- Front desk operations
- Technological proficiency
- Excellent communication and interpersonal skills
- Financial Management
Affiliations
- Member of the School Junior Prefect Board
Languages
Tamil
First Language
English
Proficient (C2)
C2
Sinhala
Upper Intermediate (B2)
B2
Accomplishments
- Participated in Microsoft International Computer Software Competitions:
- 2008 (9-11 Grade Category)
- 2009 (9-11 Grade Category)
- 2010 (12-13 Art Grade Category)
- 2011 (12-13 Science Grade Category
Timeline
Ganeral Cleaner
Bikram Yoga Roma
09.2024 - Current
Trainee Front Office Manager
Sanoreech Hotel
01.2020 - 01.2022
Receptionist
Sanoreech Hotel
01.2018 - 01.2020
Service Training (All Departments)
Habarana Chaya Village
01.2017 - 01.2019
Restaurant Steward
Sanoreech Hotel
01.2017 - 01.2018
Main IT Lecturer
Human Leadership Academy
01.2016 - 01.2017
High School Diploma -
A/Ganewalpola M.M.V. (DTA College)
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