Overview
Work History
Education
Skills
Languages
Timeline
Generic

Monica Sartore

Voghera

Overview

9
9
years of professional experience

Work History

Customer Service Assistant

Newlast Italia Srl
09.2022 - Current
  • Management of customers requests issuing offers for spare parts / interventions / maintenance;
  • Management of national and international sales;
  • Import / Export;
  • Business trips and installations planning.

Bid Support Specialist

So.tr.a.f. Srl
05.2018 - 09.2022
  • Technical reports writing for participation in tenders in the Facility Management and Transport sectors.
  • Gathering and assembling sales, technical and competitive data for review by senior proposal team during bid preparation.
  • Keeping an up-to-date knowledge of industry trends and best practices, incorporating them into bid development as appropriate.

Receptionist

Valvitalia Group
12.2015 - 05.2018
  • Greeting incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answering phone promptly and directing incoming calls to correct offices.
  • Supporting office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.

Education

Master's Degree - Conference Interpreting And Specialist Translation

Libera Università Di Lingue E Comunicazione IULM
Milan
07.2013

Bachelor's Degree - Interpreting And Communication

Libera Università Di Lingue E Comunicazione IULM
Milan
11.2011

Skills

  • English and Spanish knowledge
  • Customers management
  • Cost estimation and offers issue
  • Import and Export management
  • Business trips planning
  • Attention to detail
  • Problem-solving
  • Multitasking
  • Organizational skill
  • Team collaboration

Languages

English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)

Timeline

Customer Service Assistant

Newlast Italia Srl
09.2022 - Current

Bid Support Specialist

So.tr.a.f. Srl
05.2018 - 09.2022

Receptionist

Valvitalia Group
12.2015 - 05.2018

Master's Degree - Conference Interpreting And Specialist Translation

Libera Università Di Lingue E Comunicazione IULM

Bachelor's Degree - Interpreting And Communication

Libera Università Di Lingue E Comunicazione IULM

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Monica Sartore