Monica Urban
Summary
Highly skilled professional with extensive international event experience. Demonstrates exceptional public speaking abilities and budget management expertise. Known for an innovative mindset, resilience under pressure, and strong communication proficiency. Culturally aware with excellent interpersonal communication skills and proven team leadership capabilities. Committed to continuous skill development and career advancement in dynamic environments.
Overview
27
27
years of professional experience
10
10
years of post-secondary education
1
1
Certification
Work history
Deputy Venue Technology Manager
Fondazione Milano Cortina 2026
Milan/Cortina, Italy
06.2025 - Current
- Co-leading the Venue Technology team at the Cortina Olympic and Paralympic Village
- Planned IT services and operations.
- Coordinated tech equipment and services allocation.
- Collected FAs requirements and requests.
Artwork Production, Artwork & Museums Contract Manager
Black Engineering DWC-LLC
Riyadh
08.2023 - 03.2024
- Coordinating and supervising the contracting process of artwork loans and commissions for the 2024 DCAB.
- Remote
Deputy Project Director
Black Engineering DWC-LLC
Jeddah
11.2022 - 05.2023
- Supervising the areas of Events and VIP/Guest Experience, coordinating activities and services, liaising among operational teams during the life phase of the event, collaborating with the Operations and Logistics teams, particularly with Food and Beverages, the marshalling and the transport team.
- Scenography, Deputy Director (11/2022-01-2023)
- Supervising the setup of the scenography for the art exhibition, with particular focus on the general budget, liaising with suppliers, technical staff and clients during the installation phase
Assistant to the President of the International Federation (UIPM)
Modern Pentathlon Youth World Championships
Lignano Sabbiadoro, Italy
09.2022 - 09.2022
- Handled logistics and general schedule of the President of the International Federation during the event.
Event Technology Manager
EC2022, European Championships
Munich
04.2022 - 08.2022
- Planning of IT equipment as well as planning, implementing and coordinating IT services, liaising with the technical supplier as well as with the venue team at the Gymnastics venue.
- Providing daily support during the event time to broadcasters, press, sport competition and presentation, in close collaboration with the venue results team
- Olympiahalle
Venue Protocol & FISU Relations Manager
Organizing Committee of the XXXth Summer UniversiadeNapoli 2019
Naples
05.2019 - 07.2019
- Responsible for organizing and managing VIP areas and services on the 27 venues across the five provinces of the Region Campania; training and management of a team of 247 volunteers and trainees; coordination of medal presenters lists for medal award ceremonies.
Venue Protocol VIP Manager
UEFA EURO 2016 sas, Organising Committee of the European Football Championship France 2016
Lille Metropole
04.2016 - 07.2016
- Leading the on-site VIP venue team, managing the set-up of VIP areas and implementing procedures at the stadium in line with the VIP operational plan. Leading the on-site VIP team and ensuring excellent customer service. Coordinating the visit of HE the President of the French Republic and HRM the King of the Belgians.
- Pierre Mauroy Stadium
Venue Operations Manager
Glasgow 2014 Ltd, Organising Committee of the XX Commonwealth Games
Glasgow
06.2014 - 08.2014
- Member of Venue Management Team at the SSE Hydro, hosting Gymnastics competition, as well as Boxing and Netball finals. Responsible for coordinating the activities of all operational Functional Areas so as to ensure the safe, effective and efficient operation of the venue during the Glasgow 2014 Commonwealth Games.
NOC Service Centre Manager
Organizing Committee of the XXII Olympic Winter Games Sochi 2014
Sochi
01.2014 - 03.2014
- Managing and coordinating services provided to National Olympic Committees at Athletes' Village, interfacing with leading team officials and venue team staff.
- Olympic Endurance Village
Head of Accreditation
Organizing Committee for the Games of the XXXI Olympiad Rio 2016
Rio de Janeiro
02.2012 - 01.2013
- Leading Rio 2016 Accreditation program and budget; oversee accreditation plan development and implementation, defining Client services and contents for Functional Area Operating Plan as well as policies and procedures.
Games Services Specialist
Organizing Committee for the Games of the XXXI Olympiad, Rio 2016
Rio de Janeiro
01.2011 - 01.2012
- Planning and defining Games and pre-Games time responsibilities and operations, reviewing Functional Foundation Plans, defining contents for Functional Operating Plans, Client and FA Service Planning, supervising advisory projects for the Games Services department, including following functional areas
- Accreditation (responsible for the functional area from October 2011)
- Arrivals and Departures
- Event and Spectator Services
- Cleaning and Waste
- Food and Beverage
- Logistics
- Medical Services
Project Manager
Amadeus Holdings AG
01.2010 - 03.2010
- Consulting for Sochi 2014 Organizing Committee, participating and coordinating visits for Sochi alternate observer program, in particular Venue Protocol and Olympic Family experience, at Vancouver 2010 Olympic Winter Games.
Venue Protocol Advisor and Staff Supervisor
Organizing Committee for the Games of the XXIX Olympiad Beijing 2008
Beijing
10.2007 - 10.2008
- Supervision of Venue Protocol operations and services planning, coordination and training of Venue Protocol staff across the 31 Beijing Competition Venues. Responsible for the visits of several international dignitaries attending competition events.
Head of Games and Venue Protocol
Organizing Committee of the XV Pan-American and III ParapanAmerican Games Rio 2007
Rio de Janeiro
10.2006 - 10.2007
- Responsible for development and implementation of Protocol Policies and Procedures, recruitment and training of Protocol staff and volunteers, coordination and supervision of Protocol operations and PASO Family services in competition venues. Support to International and Domestic Dignitary Program, coordination with local and federal institutions.
Venue Manager
IX Paralympic Winter Games Torino 2006
Turin
03.2006 - 06.2006
- Coordination of set up and operations for the IPC Headquarter and official hotel of the Paralympic Family.
- Paralympic Family Hotel
Deputy Venue Manager
XX Olympic Winter Games Torino 2006
Turin
10.2005 - 03.2006
- Responsible for coordination and supervision of venue operations as well as all venue related activities at the Official IOC Hotels (Le Meridien and Le Meridien Art and Tech) and at Centro CongressiLingotto, headquarter for IOC Offices.
- Olympic Family Hotels
Protocol and Operations, Project Manager
Organizing Committee of the XX Olympic Winter Games Torino 2006
Turin
09.2003 - 10.2005
- Olympic and Paralympic Family Hotels, Venue Planning Team Leader, responsible to supervise venue design and budget reviewing, staff training, cooperation with partners and stakeholders; foundation planning of Protocol operations for Olympic Villages and competition Ice Venues; coordination of Protocol and Language Services volunteer recruiting process.
Events and Sales Assistant
Münchener Arena
Munich
02.2001 - 03.2002
- Administration, database coordination, accounting.
Back Up Assistant Ticketing/Shop
Olympic Spirit Munich
Munich
02.1999 - 02.2001
- Daily operation schedule, staff coordination, accounting, administration.
Education
Specializing Course in Interpreting - Italian, German, English, Spanish
School of Foreign Languages and Interpreting, SDI
01.2002 - 01.2003
Degree in Translation - Italian, German, Spanish; area: Economics
School of Foreign Languages and Interpreting, Fachakademie, SDI
01.2000 - 01.2002
Master Degree - Sport Administration
Olympic Institute of Sport Sciences, Complutense University
01.1994 - 01.1995
Erasmus Programme - undefined
School of Political Sciences and Sociology, Complutense University
01.1992 - 01.1993
Master Degree - Political Sciences, International Politics
University of Padua
01.1988 - 01.1993
Skills
- Very good IT skills: Windows XP, Office (Word, Excel, Power Point), Mac; interested in developing new skills
- Public speaking
- Budget management
- Innovative mindset
- Resilience under pressure
- Communication proficiency
- Cultural awareness
- Interpersonal communication
- Team Leadership
LANGUAGE ABILITIES
Italian: native
Spanish: bilingual
English: fluent
Portuguese: fluent
German: fluent
French: advanced
Russian: basic
OTHER EXPERIENCES
- Real Estate & Portfolio Manager (2019-current), managing family owned properties and financial investment activities.
- Freelance Language Services Professional (2002-current):
- -Translator German/English into Italian;
- -Text reviewing, advertising material, Italian version;
- - Interpreter Italian/English/Spanish
- - English and Spanish language tutor.
- - Volunteer translator from French, Spanish, Portuguese into English
- (Kiva, microfinance organization, www.kiva.org, 2009-2011)
Certification
Cambridge Certificate of Teaching English as Foreign Language (CELTA), Chester School, Madrid, Spain; 2015
Affiliations
Interested in sports (some experience in rowing - university crew – and rugby - Spanish university and federation league, Italian Women National League, Red Panthers Benetton Treviso); traveling, learning languages, movies, environment and economics (degree in International Politics with a thesis on international environmental politics and sustainable development).
Timeline
Deputy Venue Technology Manager
Fondazione Milano Cortina 2026
06.2025 - Current
Artwork Production, Artwork & Museums Contract Manager
Black Engineering DWC-LLC
08.2023 - 03.2024
Deputy Project Director
Black Engineering DWC-LLC
11.2022 - 05.2023
Assistant to the President of the International Federation (UIPM)
Modern Pentathlon Youth World Championships
09.2022 - 09.2022
Event Technology Manager
EC2022, European Championships
04.2022 - 08.2022
Venue Protocol & FISU Relations Manager
Organizing Committee of the XXXth Summer UniversiadeNapoli 2019
05.2019 - 07.2019
Venue Protocol VIP Manager
UEFA EURO 2016 sas, Organising Committee of the European Football Championship France 2016
04.2016 - 07.2016
Venue Operations Manager
Glasgow 2014 Ltd, Organising Committee of the XX Commonwealth Games
06.2014 - 08.2014
NOC Service Centre Manager
Organizing Committee of the XXII Olympic Winter Games Sochi 2014
01.2014 - 03.2014
Head of Accreditation
Organizing Committee for the Games of the XXXI Olympiad Rio 2016
02.2012 - 01.2013
Games Services Specialist
Organizing Committee for the Games of the XXXI Olympiad, Rio 2016
01.2011 - 01.2012
Project Manager
Amadeus Holdings AG
01.2010 - 03.2010
Venue Protocol Advisor and Staff Supervisor
Organizing Committee for the Games of the XXIX Olympiad Beijing 2008
10.2007 - 10.2008
Head of Games and Venue Protocol
Organizing Committee of the XV Pan-American and III ParapanAmerican Games Rio 2007
10.2006 - 10.2007
Venue Manager
IX Paralympic Winter Games Torino 2006
03.2006 - 06.2006
Deputy Venue Manager
XX Olympic Winter Games Torino 2006
10.2005 - 03.2006
Protocol and Operations, Project Manager
Organizing Committee of the XX Olympic Winter Games Torino 2006
09.2003 - 10.2005
Specializing Course in Interpreting - Italian, German, English, Spanish
School of Foreign Languages and Interpreting, SDI
01.2002 - 01.2003
Events and Sales Assistant
Münchener Arena
02.2001 - 03.2002
Degree in Translation - Italian, German, Spanish; area: Economics
School of Foreign Languages and Interpreting, Fachakademie, SDI
01.2000 - 01.2002
Back Up Assistant Ticketing/Shop
Olympic Spirit Munich
02.1999 - 02.2001
Master Degree - Sport Administration
Olympic Institute of Sport Sciences, Complutense University
01.1994 - 01.1995
Erasmus Programme - undefined
School of Political Sciences and Sociology, Complutense University
01.1992 - 01.1993
Master Degree - Political Sciences, International Politics
University of Padua
01.1988 - 01.1993
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