Monika Tabassum
ROMA
Summary
I am a graduate of Sistema Informatica Aziendale and a student of business administration and economics. After obtaining a diploma, I am currently in my first year of business administration and economics. I have gained practical experience working as a shampoo assistant, where I developed customer service and relationship management skills. I completed an internship of 2 weeks offered by college at a general insurance company, acquiring skills in policy management and customer assistance. . Additionally, I worked as a stage sales assistant at Calvin Klein Jeans, enhancing my communication, sales techniques, product knowledge, visual merchandising, teamwork, and time management abilities. I am enthusiastic about applying my competencies in IT, economics, and personnel to contribute to the company's success and develop my career.
Overview
5
5
years of professional experience
Work History
Stage Sales Assistant
Calvin Klein Jeans
08.2024 - Current
- Developed strong customer service skills by delivering exceptional customer service by assisting clients with product selection, styling advice, and in-depth, strong product knowledge across brand collections and trends.
- Mastered the sales techniques like upselling and cross-selling to drive revenue and meet sales goals.
- Collaborated with team members in a fast-paced retail environment, strengthening teamwork and communication skills.
- Learned visual merchandising to create and maintain compelling product displays aligned with brand standards.
- Enhanced problem-solving skills by resolving customer inquiries, complaints, and ensuring satisfaction.
- Collaborated effectively with the sales team members by managing fitting rooms, restocking inventory, and processing transactions efficiently to achieve store KPIs, exceed monthly revenue goals, and ensure smooth store operations.
- Recognized by management for outstanding customer engagement and contributions to sales growth.
- Played a key role during high-traffic periods, driving sales during promotions and seasonal events.
Shampista
Parrucchiera
06.2020 - 08.2023
- Managed the reordering, cleaning, and sterilization of equipment before reuse.
- Organized and transported products and equipment for home washing and styling services.
Tirocinante
Unipolsai
04.2022 - 04.2022
- Collected and analyzed data relevant to the company's area of interest based on the tutor's instructions.
- Conducted research and gathered information on sectors of interest.
- Managed materials and documents useful for work activities in an orderly manner.
Education
BBA - Economia
Tor Vergata
Rome, ItalySistema informatica aziendale - Economia
Pertini-Falcone
07-2023
Generale
Viqarrunnica Noon School And College
Bangladesh01-2018
Skills
- Efficient time managementmeans balancing studies, work, and other responsibilities
- Experience in providing support and addressing customer needs
- Ability to communicate clearly with clients and resolve their issues professionally
- Proficiency in SQL for database creation and management Writing SQL queries to extract, update, and manage data
- Skilled using artificial intelligence
- Advanced proficiency in Microsoft Office Suite, including Word, Excel (data analysis and chart creation), and PowerPoint (professional presentations)
- Experience in collaborating with colleagues and effective communication to achieve common goals
- Ability to identify problems and develop creative and practical solutions
Languages
Inglese
Intermedio superiore
B2
Italiano
Upper intermediate (B2)
Bengalese
Bilingual or Proficient (C2)
Personal Information
Hobbies and Interests
- I am interested in acquiring new knowledge and learning unknown languages. Additionally, I enjoy collecting and analyzing data from social media platforms.
Timeline
Stage Sales Assistant
Calvin Klein Jeans
08.2024 - Current
Tirocinante
Unipolsai
04.2022 - 04.2022
Shampista
Parrucchiera
06.2020 - 08.2023
BBA - Economia
Tor Vergata
Sistema informatica aziendale - Economia
Pertini-Falcone
Generale
Viqarrunnica Noon School And College
Similar Profiles
Syed Inayathullah HussainiSyed Inayathullah Hussaini
Assistant Store Manager at Calvin Klein Jeans, Shoppers Stop, Rajiv Gandhilnternational AirportAssistant Store Manager at Calvin Klein Jeans, Shoppers Stop, Rajiv Gandhilnternational Airport
Syed Inayathullah HussainiSyed Inayathullah Hussaini
Supervisor at Calvin Klein Jeans,Shoppersstop, Rajiv Gandhi International AirportSupervisor at Calvin Klein Jeans,Shoppersstop, Rajiv Gandhi International Airport
PINKY LIEWPINKY LIEW
Fashion Sales Associate at Calvin KleinFashion Sales Associate at Calvin Klein