Monserratt Ramirez
Minden
Summary
Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
3
3
years of professional experience
Work History
Barista Shift Lead
Dutch Bros Coffee
2022.03 - 2023.11
- Improved team efficiency by implementing new scheduling and task management strategies.
- Enhanced customer satisfaction through effective conflict resolution and prompt service.
- Trained new employees on company policies, procedures, and best practices for optimal performance.
- Collaborated with management to develop strategies for improving overall store operations.
Student Intern
NASA Space Grant
2022.01 - 2022.05
- Enhanced internship experience by actively participating in team meetings and contributing valuable ideas.
- Assisted with project management tasks, leading to more efficient execution and timely completion of projects.
- Conducted industry research to support team decision-making processes and contribute to successful project outcomes.
- Developed strong communication skills by presenting findings in team meetings and collaborating on group projects.
Math Tutor
Self Employed Web
2022.01 - 2022.05
- Boosted student confidence in problem-solving by providing individualized support and targeted feedback during tutoring sessions.
- Enhanced student retention of math skills with engaging lesson plans and regular practice exercises.
- Collaborated with other tutors to share best practices and develop effective teaching strategies for diverse learning styles.
- Provided constructive feedback on homework assignments, helping students identify areas for improvement and develop stronger study habits.
Caregiver
Carson Tahoe Expressions Memory Care
2021.09 - 2021.12
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
Daycare Teacher
Kids Kind Of Place
2020.07 - 2021.05
- Enhanced children''s emotional development through empathetic communication and active listening techniques.
- Improved classroom management by implementing clear expectations, consistent routines, and age-appropriate rewards systems.
- Promoted language acquisition in young learners with engaging storytelling, songs, and word games.
Education
High School Diploma -
Douglass High School
Minden06.2021
Skills
- Team motivation
- Employee Training
- Operations Monitoring
- Performance Improvement
Languages
Spanish
Bilingual or Proficient (C2)
Timeline
Barista Shift Lead
Dutch Bros Coffee
2022.03 - 2023.11
Student Intern
NASA Space Grant
2022.01 - 2022.05
Math Tutor
Self Employed Web
2022.01 - 2022.05
Caregiver
Carson Tahoe Expressions Memory Care
2021.09 - 2021.12
Daycare Teacher
Kids Kind Of Place
2020.07 - 2021.05
High School Diploma -
Douglass High School