Morena Aliseo
Receptionist
Castellana Sicula ,Sicily
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Waitress
Reboot 2.0 Alessandro Russo & Francesco Privitera
Castellana Sicula
02.2021 - 10.2023
Secretary's Assistant
Errea Service Society
Castellana Sicula, Italy
05.2021 - 12.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Kept reception area clean and neat to give visitors positive first impression.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Created and updated records and files to maintain document compliance.
- Prepared mail and packages for shipment, pickup, and courier services to expedite delivery.
Civil Service Volunteer Assistant
Public Administration
Castellana Sicula
05.2021 - 06.2023
- Increased efficiency by implementing new processes and providing administrative support to management.
- Streamlined office operations for enhanced productivity with organized filing systems and task prioritization.
- Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.
Receptionist
Masseria Susafa
Polizzi Generosa
01.2023 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Education
Bachelor Of Economics - Business Economics
University of Pegaso
12.2023
Human Science High School
06.2021
Skills
- Clerical Support
- Project Coordination
- Administrative Support
- Scheduling
- Bookkeeping
- File Management
- Technical Support
- Travel Coordination
- Office Management
- Schedule Management
Languages
Italian
Bilingual or Proficient (C2)
English
Advanced (C1)
Spanish
Intermediate (B1)
French
Intermediate (B1)
Digital Skills
Office (Word Excel PowerPoint )
Personal Information
- Date of Birth: 04/06/2002
- Gender: Femminile
- Nationality: Italiana
Certification
C1 Trinity
Timeline
Receptionist
Masseria Susafa
01.2023 - Current
Secretary's Assistant
Errea Service Society
05.2021 - 12.2021
Civil Service Volunteer Assistant
Public Administration
05.2021 - 06.2023
Waitress
Reboot 2.0 Alessandro Russo & Francesco Privitera
02.2021 - 10.2023
Bachelor Of Economics - Business Economics
University of Pegaso
Human Science High School