Morena Catorano
Florence,
Summary
Multicultural, enterprising and adaptable spirit.
Multilingual with high level certified expertise in four languages.
Highly-motivated in overachieving my goals and positive mindset towards constant changes and challenges.
Overview
4
4
years of professional experience
Work History
- Italy Management Team Assistant
Savino Del Bene
02.2025 - Current
- Data analysis and sales performance monitoring (SAP BI);
- Processing cost-effective solutions and budget management;
- Support and enhance overall business team activity, providing statistical reports and web conferences.
- Ocean Export Operations
Savino Del Bene
04.2022 - 01.2025
- Management and monitoring of shipments;
- Liaising with overseas offices, shipping companies, clients;
- Planning and monitoring of selling and buying documents (bill of ladings, invoices, receipts).
- Accommodation Services Specialist
Agoda
09.2021 - 04.2022
- Partners support (EMEA region);
- Handle support tickets from Partners and Market Management - overachieved KPI, productivity and partner satisfaction;
- Promotion of sales products to increase revenue (marketing campaigns, AGP growth programs).
- Customer Service
Irplast S.p.A.
01.2021 - 09.2021
- Applied sales strategy to the portfolio of clients (Danone, Coca-Cola, Orangina Schweppes France...) and to engage potential customers and present new solutions to suit their needs;
- Addressed customer complaints by employing timely and effective solutions;
- Collaborated with internal department staff (R&D, Sustainability...)
- Tourism Assistant
Galileo Comunicazione
10.2020 - 01.2021
- Creation of a touristic offer in the Empolese-Valdelsa area;
- Evaluation of real and potential tourists' needs;
- Built and managed relations with institutions, associations, promotion agencies (Fondazione CR Firenze, Vinci municipality, Pro Loco)
Education
Design of Sustainable Tourism Systems -
Master's Degree in Economics And Management
Università Degli Studi Di Firenze04.2020
Languages, Literatures, Intercultural Studies -
Bachelor's Degree In Languages
Università Degli Studi Di Firenze04.2017
Erasmus+ Study abroad Program - Universidad De Granada (Spain)
Facultad De Lenguas Modernas
01.2015
Skills
- Curious approach and empathic team player;
- Detail-oriented and problem-solver;
- Positive mindset towards changes;
- Multicultural communication;
- Customer and partner service and support professional
Languages
English
Advanced
C1
French
Advanced
C1
Spanish
Advanced
C1
Arabic
A1
Recognition
2017 - Accredited Professional of the Italia Usa Foundation
A recognition for those who obtained the highest marks in disciplines of interest to the Foundation, and who can contribute with their professionalism to the spread of the business culture in the internationalization towards USA.
Interests
- Photography;
- Outdoor activities.
Timeline
- Italy Management Team Assistant
Savino Del Bene
02.2025 - Current
- Ocean Export Operations
Savino Del Bene
04.2022 - 01.2025
- Accommodation Services Specialist
Agoda
09.2021 - 04.2022
- Customer Service
Irplast S.p.A.
01.2021 - 09.2021
- Tourism Assistant
Galileo Comunicazione
10.2020 - 01.2021
Design of Sustainable Tourism Systems -
Master's Degree in Economics And Management
Languages, Literatures, Intercultural Studies -
Bachelor's Degree In Languages
Erasmus+ Study abroad Program - Universidad De Granada (Spain)
Facultad De Lenguas Modernas
Similar Profiles
Ramandeep KaurRamandeep Kaur
Order Picker at Savino Del BeneOrder Picker at Savino Del Bene
Ailin LOI GONZALEZAilin LOI GONZALEZ
Trade Lane Manager / Air Product at Savino Del Bene ChileTrade Lane Manager / Air Product at Savino Del Bene Chile
Swati SinghSwati Singh
Senior Manager - Operations & Business Development at Savino Del BeneSenior Manager - Operations & Business Development at Savino Del Bene