Waiter Bar La Torre, Pizzeria La Marchesa
07.2023 - 09.2023
Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Kept server areas clean and stocked to increase efficiency while working tables.
Maintained customer satisfaction by clarifying questions about orders and specialty items.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Informed customers about daily and seasonal specials.
Bussed tables during busy periods to assist staff and quickly turn over tables.
Folded napkins and prepared silverware sets to provide adequate supply for host station.
Upsold appetizers, drinks and desserts to increase restaurant profits.
Answered customers' questions, recommended items, and recorded order information.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
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