Morgan Rosin
Cossato
Summary
I'm a passionate Intern studying Digital Marketing, i seek an internship opportunity to expand skills and gain valuable real-world experience.
I work well in teams and i like to dive in new challenges as soon as they come up.
Overview
7
7
years of professional experience
Work History
Waiter
Bar La Torre, Pizzeria La Marchesa
07.2023 - 09.2023
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Informed customers about daily and seasonal specials.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Upsold appetizers, drinks and desserts to increase restaurant profits.
- Answered customers' questions, recommended items, and recorded order information.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Volunteer
Theatre Company, La Carovana
03.2017 - 09.2023
- Programmed consoles and loaded automated color change systems prior to events.
- Handled minor repairs and routine upkeep on lighting equipment by replacing lamps and filters.
- Enhanced lighting with use of dimmers and computerized timing controls.
- Managed and maintained equipment between productions.
- Installed scaffolding, ladders and cranes for equipment setup and management.
- Proven ability to learn quickly and adapt to new situations.
Education
Diploma of Higher Education - Digital Marketing
ITS Foundation Piemonte, ICT
Turin, Italy07.2024
High School Diploma -
I.I.S. Q. SELLA
Biella, Italy07.2022
B2 Certificate -
Cambridge English School
Cambridge, United Kingdom01.2022
IOT Certificate - Internet of Things
Cisco Networking Academy
Milan, Italy.01.2022
Skills
- Public Speaking
- Social Media Management
- Email Marketing
- Copywriting
- Marketing Campaign Support
- Google and Facebook Ads
- Promotional Marketing and Advertising
- Project Management
- Digital Strategy
Accomplishments
- Won a team project in my school
- Successfully organized speakers in DEEGITO (Turin Digital Marketing Festival)
- Launched my music production brand: Wairu.
- 1st Place in Biella's Literature and Art Prize. (soundtrack)
Languages
English
Upper intermediate (B2)
Italian
Bilingual or Proficient (C2)
Timeline
Waiter
Bar La Torre, Pizzeria La Marchesa
07.2023 - 09.2023
Volunteer
Theatre Company, La Carovana
03.2017 - 09.2023
Diploma of Higher Education - Digital Marketing
ITS Foundation Piemonte, ICT
High School Diploma -
I.I.S. Q. SELLA
B2 Certificate -
Cambridge English School
IOT Certificate - Internet of Things
Cisco Networking Academy
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