Educated customers on features and benefits of banking products and services.
Developed and maintained strong customer relationships, providing exceptional service and advice.
Opened, closed, and updated accounts for customers.
Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
Generated reports and analysis of customer data to identify trends and potential business opportunities.
Cashier and accounting.
Junior Recruiter
Samarcanda Intrattenimenti
12.2018 - 04.2019
Supported hiring process by scheduling interviews, conducting reference checks and completing various paperwork.
Studied job descriptions and qualifications to determine applicant requirements.
Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
Assisted with onboarding and orientation of new hires to expedite acclimatization process.
Developed recruiting strategies to identify qualified candidates and build network.
Shop Seller
Telefonia Tech
12.2012 - 11.2016
Cashier and selling.
Checked incoming orders and organized new stock.
Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
Organized shelves to remove slow moving items and add new merchandise.
Greeted customers entering store and offered assistance with requirements.
Education
Bachelor's Degree - Business Administration And Management
Insubria of Varese
Varese, Italy
07.2019
Diploma of - Economic Technical Expert Corresponding To Foreign
Gadda Rosselli; Itpa
Gallarate, Italy
07.2011
Skills
Excellent knowledge of bank branch
Excellent knowledge of SAP accounting management
Excellent knowledge of accounting and budgeting
Excellent knowledge of Microsoft Office: Word, Excel, PowerPoint, Email
Good knowledge of Social Networks: Facebook, Instagram, LinkedIn, Twitter
Ability to work in team and with common goal
Asset Protection Strategies
Recruitment and Hiring
ATM Balancing
Mathematical Accuracy
Analyzing Data
Audit Support
Certification
English language Ielts certificate
Executive course accounting expert and use of Sap-Fi . New People Team, Milan (Italy)
Samsung Innovation Camp Course ( Elements of business, digital marketing, communication, kpi, data analytics, cyber security and cyber education, innovative use of technologies/devices. ). Samsung Electronics.
Hobbies
Football and read the newspapers
Languages
English
Advanced (C1)
French
Advanced (C1)
Arabic
Bilingual or Proficient (C2)
Italian
Bilingual or Proficient (C2)
Spanish
Upper intermediate (B2)
Timeline
Bank Employee
Bper Banca
01.2020 - Current
Junior Recruiter
Samarcanda Intrattenimenti
12.2018 - 04.2019
Shop Seller
Telefonia Tech
12.2012 - 11.2016
Bachelor's Degree - Business Administration And Management
Insubria of Varese
Diploma of - Economic Technical Expert Corresponding To Foreign