Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

NA NI

Milano

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

7
7
years of professional experience

Work History

Sales Associate

ITACHOO SRL
02.2023 - 05.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Generated new sales leads to achieve and exceed monthly sales goals.

Sole Proprietor

Bar Reborn
04.2021 - 02.2022
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Entered income and expense details into business databases to track purchases and address variances.
  • Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Cultivated warm relationships with regular customers.
  • Trained and mentored newly hired employees to explain process flow and safety procedures.
  • Operated cash register and processed payments from customers.

Manager

CINA VIAGGI SRL
09.2018 - 06.2019
  • Accomplished multiple tasks within established timeframes.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Managed and motivated employees to be productive and engaged in work.

Sales Associate

Max Mara
03.2018 - 06.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Agente Immobiliare

YITEN SRL
10.2017 - 02.2018
  • Successfully transacted multiple properties worth over 300,000 euros.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Insegnate Cinese

YAOHUA Scuola Linguistico Di Cinese
10.2016 - 09.2017
  • Motivated students to develop competency in speaking, reading and writing Chinese by hosting cultural activities.
  • Utilized effective teaching techniques and materials to implement established curriculum goals and objectives.
  • Demonstrated necessary social skills to manage positive and productive interactions with students, parents and school administration.
  • Followed best practices of second language acquisition to design and implement sustainable Chinese program.

Education

Bachelor of Arts - Fashion Design

Istituto Secoli
Milan, Italy
2019

Skills

  • Sales Expertise
  • Product Promotion
  • Guest Relations
  • Cash Register Operation
  • POS System Operations
  • Verbal Communication
  • Effective Selling Techniques
  • Proficiency in office softwares
  • Fluent in English

Languages

English
Upper intermediate (B2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Chinese (Cantonese)
Upper intermediate (B2)
Italian
Upper intermediate (B2)

Timeline

Sales Associate

ITACHOO SRL
02.2023 - 05.2023

Sole Proprietor

Bar Reborn
04.2021 - 02.2022

Manager

CINA VIAGGI SRL
09.2018 - 06.2019

Sales Associate

Max Mara
03.2018 - 06.2018

Agente Immobiliare

YITEN SRL
10.2017 - 02.2018

Insegnate Cinese

YAOHUA Scuola Linguistico Di Cinese
10.2016 - 09.2017

Bachelor of Arts - Fashion Design

Istituto Secoli

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