Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic
Nadina Sherief

Nadina Sherief

San Giuliano Milanese

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

5
5
years of professional experience

Work History

Warehouse Worker

Amazon
10.2023 - Current
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Maintained clean, orderly work environment free of hazards.
  • Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Operated equipment while observing standard safety procedures.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.

Waitress

La Isla
10.2022 - 03.2023
  • Same skills listed previously
  • Bar service

Waitress

Pizzeria Noè Number One
06.2022 - 08.2022
  • Same skills listed previously

Waitress

Pizzeria Noè Number One
06.2022 - 08.2022
  • Same skills listed previously


Waitress

Pizzeria Ice Fire
06.2019 - 09.2019
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Reduced wait times for seating by efficiently clearing tables immediately after guests'' departure.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
  • Set up banquet events according to specific client requirements, ensuring a successful event experience for all attendees.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Used POS system to enter orders, process payments and issue receipts.

Education

High School Diploma -

Liceo Scientifico Primo Levi
San Donato Milanese, Italy

High School Diploma -

Cascade High School
Turner, Oregon

Skills

  • Warehouse Operations
  • Complex Problem-Solving
  • Packaging and Labeling
  • Health and safety compliance
  • Forklift Operation
  • Damage Reports
  • Transactions and Cash Handling
  • Relationship Management
  • Team Leadership
  • Menu presentation
  • Point of sale operation
  • Memory retention
  • Item promotion

Languages

Italian
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Romanian
Intermediate (B1)
German
Beginner (A1)

Additional Information

  • General training on health and safety protection at work
  • Training for event management staff

Timeline

Warehouse Worker

Amazon
10.2023 - Current

Waitress

La Isla
10.2022 - 03.2023

Waitress

Pizzeria Noè Number One
06.2022 - 08.2022

Waitress

Pizzeria Noè Number One
06.2022 - 08.2022

Waitress

Pizzeria Ice Fire
06.2019 - 09.2019

High School Diploma -

Liceo Scientifico Primo Levi

High School Diploma -

Cascade High School

Similar Profiles

CREATE PROFILE
Nadina Sherief