Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Naomi Vetricini

Cesena

Overview

8
8
years of professional experience
1
1
Certification

Work History

Waitress

Ristorante Gourmetti Food Life
11.2023 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Strengthened relational skills and ability to interact with customers with kindness and patience.

English Teacher's Assistant

Elementary School Of Ranchio
04.2023 - 05.2023
  • Promoted positive and safe environment for student learning.
  • Assisted in preparation of classroom and instruction materials.
  • Set up classroom equipment and organized activities.
  • Worked collaboratively to support student independence, empowerment and learning.
  • Copied, organized and distributed classroom assignments or other paperwork.
  • Developed materials for classroom teachers to support instruction, lab work or in-class activities.
  • Provided intercultural mediation and support in the case of second generation immigrant students who required special attention.

Event Hostess

Mai Tai S.r.l.
08.2022 - 11.2022
  • Provided support in setting up event spaces according to client requirements, demonstrating attention to detail and commitment to quality presentation.
  • Maintained a clean and presentable event space, contributing to a welcoming atmosphere for guests.
  • Enhanced relational and interpersonal skills.

After School and Schoolwork Tutoring

ADRA
11.2019 - 02.2020
  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked well in a team setting, providing support and guidance.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.

HR Assistant Trainee

Trevi S.p.a.
03.2019 - 04.2019
  • Used the Skill software for data collection.
  • Contacted potential candidates and made appointments.
  • Translated documents from English to Italian.

Ticket Office Intern

Atlantica S.r.l.
06.2017 - 07.2017
  • Processed cash, debit and credit card payments.
  • Supported box office staff during high-demand periods by efficiently processing ticket requests and managing large crowds.
  • Provided excellent customer service through phone, email, and in-person interactions, fostering positive relationships with patrons.
  • Provided linguistic support and mediation (in English, Spanish and Russian) in the case of foreign customers.
  • Enhanced relational skills.

Library Intern

Biblioteca Malatestiana Di Cesena
07.2016 - 08.2016
  • Conducted inventory of library holdings, updating the catalog system for greater accuracy.
  • Translated documents from Italian to English.
  • Provided general assistance to the library offices.

Education

Bachelor's Degree In Intercultural And Linguistic Mediation - Foreign Languages And Literatures

Alma Mater Studiorum - Università Di Bologna
Bologna, Italy

Master's Degree In Italian For Foreigners - Foreign Languages Education

Alma Mater Studiorum - Università Di Bologna
Bologna, Italy

Bacherlor's Degree In Foreign Languages And Literatures - Foreign Languages And Literatures

Alma Mater Studiorum - Università Di Bologna
Bologna, Italy
09.2022

High School Diploma In Foreign Languages - Foreign Languages And Literatures

Liceo Linguistico Statale Ilaria Alpi
Cesena, Italy
07.2018

Skills

  • Customer Service
  • Strong multitasking
  • Greeting guests
  • Team Collaboration
  • Cleanliness
  • Classroom Management
  • Collaborative Teamwork
  • Language pedagogy
  • Lesson Planning
  • Motivation Strategies
  • Cross-cultural communication
  • Cultural Awareness
  • Multilingual Proficiency

Certification

  • TORFL B1 (Russian Language, 2019)
  • Advanced, CAE C1 (English Language, 2017)

Languages

Russian
Intermediate (B1)
English
Advanced (C1)
Spanish
Upper intermediate (B2)
Portuguese
Upper intermediate (B2)

Timeline

Waitress

Ristorante Gourmetti Food Life
11.2023 - Current

English Teacher's Assistant

Elementary School Of Ranchio
04.2023 - 05.2023

Event Hostess

Mai Tai S.r.l.
08.2022 - 11.2022

After School and Schoolwork Tutoring

ADRA
11.2019 - 02.2020

HR Assistant Trainee

Trevi S.p.a.
03.2019 - 04.2019

Ticket Office Intern

Atlantica S.r.l.
06.2017 - 07.2017

Library Intern

Biblioteca Malatestiana Di Cesena
07.2016 - 08.2016

Bachelor's Degree In Intercultural And Linguistic Mediation - Foreign Languages And Literatures

Alma Mater Studiorum - Università Di Bologna

Master's Degree In Italian For Foreigners - Foreign Languages Education

Alma Mater Studiorum - Università Di Bologna

Bacherlor's Degree In Foreign Languages And Literatures - Foreign Languages And Literatures

Alma Mater Studiorum - Università Di Bologna

High School Diploma In Foreign Languages - Foreign Languages And Literatures

Liceo Linguistico Statale Ilaria Alpi
  • TORFL B1 (Russian Language, 2019)
  • Advanced, CAE C1 (English Language, 2017)

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