Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Natalia Marina Ces

Sant'Agata Di Militello

Summary

Dynamic and results-oriented person with experience in customer service and cash handling, demonstrated during my tenure at several positions. Excelled in team collaboration and maintaining cleanliness. Ability to manage high-pressure situations with composure, showcasing strong multitasking abilities and a commitment to continuous improvement.

Equipped with strong problem-solving abilities, willingness to learn, and communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

23
23
years of professional experience

Work History

Waitress

Club Moritzino
08.2024 - 09.2024
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.

Waitress

Hotel Leonardo
06.2024 - 08.2024
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.

Waitress

Accademia Hotel
04.2024 - 06.2024
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Worked effectively in fast-paced environments.
  • Passionate about learning and committed to continual improvement.

Teacher of English

Direccion General De Cultura Y Educacion
03.2007 - 03.2024
  • Prepared comprehensive English curriculum for multiple classes.
  • Prepared and implemented lesson plans covering required course topics.
  • Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
  • Planned dynamic lessons to increase student comprehension of books and literary concepts.
  • Participated in ongoing professional development opportunities to remain current on educational trends and research-based strategies for instruction.
  • Promoted culture of inclusion, respect and collaboration in classroom.
  • Differentiated instruction to accommodate diverse learner needs, ensuring all students had equal access to education opportunities.
  • Created and maintained safe and orderly classroom environment conducive to learning.
  • Mentored new teachers, sharing best practices and strategies for effective English instruction.
  • Proved successful working within tight deadlines and a fast-paced environment.

School Administrative Assistant

Direccion General De Cultura Y Educacion
05.2022 - 03.2023
  • Supported school events and activities by coordinating schedules, logistics, and resources.
  • Streamlined administrative processes by implementing efficient filing and documentation systems.
  • Managed school calendar updates for holidays, meetings, conferences, workshops, or special events.
  • Facilitated effective communication between administration and staff by promptly addressing concerns or inquiries via email or phone calls.
  • Maintained a welcoming front office environment for students, parents, staff, and visitors to promote positive school culture.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.

Supermarket Cashier

Supermarket Nexo
12.2003 - 12.2004
  • Operated cash register to accurately process and record customer payments.
  • Used POS system to enter orders, process payments and issue receipts.
  • Handled cash, credit card, and check transactions with accuracy to ensure balanced cash drawers at the end of each shift.
  • Reduced wait times for customers through swift transaction processing and multitasking abilities.
  • Enhanced customer satisfaction by providing efficient and accurate cashiering services.
  • Operated cash register to record transactions accurately and efficiently.

Supermarket Cashier

Supermarket La Providencia
05.2003 - 12.2003
  • Operated cash register to accurately process and record customer payments.
  • Used POS system to enter orders, process payments and issue receipts.
  • Handled cash, credit card, and check transactions with accuracy to ensure balanced cash drawers at the end of each shift.
  • Reduced wait times for customers through swift transaction processing and multitasking abilities.
  • Supported inventory control efforts by accurately scanning all items during checkout process.
  • Managed high-pressure situations with composure, efficiently handling long queues during peak hours and maintaining customer satisfaction.

Waitress

Café Bonafide
12.2001 - 03.2002
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.

Education

Teacher of English - Teaching English As A Second Language

Instituto De Formacion Docente N°168
Dolores, Buenos Aires, Argentina
12-2011

High School Diploma -

Esceula De Enseñanza Media N°2
Santa Teresita, Buenos Aires, Argentina
12-2000

Skills

  • Customer Service

  • Strong multitasking

  • Team Collaboration

  • Cleanliness

  • Cash Handling

  • Memory retention

  • Table Setting

  • Seating arrangements

Relationship Building

Attention to Detail

Teamwork and Collaboration

Reliable and Responsible

Additional Information

Leardership.

Organizational competence.

Timeline

Waitress

Club Moritzino
08.2024 - 09.2024

Waitress

Hotel Leonardo
06.2024 - 08.2024

Waitress

Accademia Hotel
04.2024 - 06.2024

School Administrative Assistant

Direccion General De Cultura Y Educacion
05.2022 - 03.2023

Teacher of English

Direccion General De Cultura Y Educacion
03.2007 - 03.2024

Supermarket Cashier

Supermarket Nexo
12.2003 - 12.2004

Supermarket Cashier

Supermarket La Providencia
05.2003 - 12.2003

Waitress

Café Bonafide
12.2001 - 03.2002

Teacher of English - Teaching English As A Second Language

Instituto De Formacion Docente N°168

High School Diploma -

Esceula De Enseñanza Media N°2

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Natalia Marina Ces