Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Natan Palazzese

Natan Palazzese

London

Summary

Elevating wellness at Natan Massage, I mastered Swedish and deep tissue techniques, enhancing client satisfaction through empathetic communication and tailored treatment plans. My expertise also shone at high-profile events like Sanremo (Festival dells musics Italiana) and at the Film Festival in Venice, with a knack for building strong client relationships, showcasing both my technical prowess and interpersonal skills.

Overview

11
11
years of professional experience

Work History

Massage Therapist

Natan Massage
09.2023 - Current

I'm a professional massage therapist. Administer a wide range of massage techniques, including Swedish, deep tissue, sports, hot stone, kobido facial massage, lymphatic drainage and anti-cellulite.

I've had the pleasure to massage celebrities at the most important musical event in Italy which is Sanremo, and also at the Film Festival in Venice.


  • Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
  • Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
  • Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
  • Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
  • Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
  • Provided clear, concise instructions to clients to prepare for massage services.
  • Researched new techniques to stay up to date with trends and developments in massage therapy industry.
  • Fostered a positive and calming atmosphere in the treatment room, allowing clients to feel comfortable and at ease during their sessions.
  • Evaluated client conditions to recommend appropriate massage therapy methods.
  • Achieved high levels of customer satisfaction with empathetic listening skills and clear communication about treatment plans.
  • Ensured client safety by adhering to strict hygienic practices and proper draping techniques.
  • Addressed specific client concerns through targeted therapeutic massage interventions.
  • Maintained client treatment records and designed long-term care programs for return customers.
  • Expanded clientele by offering specialized treatments such as deep tissue and sports massages.
  • Maintained accurate client records for effective treatment planning and progress tracking.
  • Offered hot stones and cupping as part of massage treatments.
  • Assessed medical histories and conditions of clients to determine contraindications to massage services.

Cleaning Captain

Natan’s Cleaning Service
11.2013 - 06.2023
  • Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
  • Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels.
  • Established routine inspections to monitor standards of cleanliness and developed and implemented improvement methods to meet evolving business needs.
  • Produced accurate and well planned health and safety risk assessments documenting safe work of cleaning staff.

Education

Diploma SPA - Massage Therapy

Diabasi
Pescara, Italy
06-2024

Middle School Diploma - Middle School Education

Scuola Media Pineto
Pineto, Italy
06-1993

Skills

  • Deep Tissue Massage
  • Swedish Massage
  • Stress Relief Massage
  • Hot Stone Massage
  • Thai Massage
  • Sports Massage
  • Treatment Planning
  • Whole body massage
  • Trigger point therapy
  • Muscle and Soft Tissue Massage
  • Appointment Scheduling
  • Client Relations
  • Relationship Building

Languages

Italian
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)

Timeline

Massage Therapist

Natan Massage
09.2023 - Current

Cleaning Captain

Natan’s Cleaning Service
11.2013 - 06.2023

Diploma SPA - Massage Therapy

Diabasi

Middle School Diploma - Middle School Education

Scuola Media Pineto
Natan Palazzese