Navod Perera
Summary
Reliable worker with excellent communication, time management, CCNP knowledge and skills. A driven and detail-oriented individual with a desire to use analytical and problem-solving skills to meet goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Engineering Executive
Dialog Enterprise
01.2018 - Current
- Working as a level 2 Engineer under Dialog Enterprise Technical Assistance Center
- Enterprise network troubleshooting in IP VPN services, Enterprise WI-FI services, VoIP services, E1 services, IPTV services, APN services
- Network Technologies – Cisco Routers, Cisco Switches, Huawei Routers, Huawei Switches, Ethernet, Fast Ethernet, WAN, LAN, TCP/IP, CDP, RIP, RIPv2, Access Control List(ACL), Network Address Translation(NAT), GPON, MPLS, Multicast, VPN, Wireshark
L2 Corporate Network Support Engineer
Superloop Australia
Melbourne
09.2022 - 12.2023
- Configured and maintained routers, switches, firewalls, VPNs, and other network infrastructure devices. (Cisco/ Huawei / Fortigate)
- Performed regular maintenance tasks such as patching, firmware upgrades, security audits.
- Troubleshoot and support layer 2 and layer 3 protocols (eg: VLANs,VXLAN, BGP, MPLS, Ethernet)
- Support corporate customers on configuring and troubleshooting IPSEC, IP Transit services.
- Troubleshoot and support xDSL,PPPoE,RADIUS services.
- Alarm Monitoring on PALO ALTO Prisma SDWAN.
- Provided technical support to network users in a helpdesk environment, troubleshooting hardware and software issues related to networking.
Education
G.C.E. O/L -
Ananda Sastralaya College
G.C.E A/L -
Isipathana College
Technician Diploma in Telecommunication System, Advanced Technician Diploma -
SLT Traning Center
Bachelor of Science in Computer Network -
University of Wolverhampton
Skills
- Communication
- Teamwork
- Problem solving
- Organisation
- Perseverance and motivation
- Creativity
- Collaboration
- Interpersonal Communication
- Microsoft Office
Certification
I do here by certify that the above mentioned details are true and accurate to the Best of my knowledge.
Languages
- Sinhala
- English
Extracurricular Activities
Table tennis
Cricket
References
- Sheddrick Rodrigo - sheddrick.rodrigo@dialog.lk | Contact : +94777337376 | Senior Manager at Dialog Axiata
- Chamika Rodrigo - chamika.rodrigo@superloop.com | Contact : +94774094418 | Tech lead in corporate support at superloop
Timeline
L2 Corporate Network Support Engineer
Superloop Australia
09.2022 - 12.2023
Engineering Executive
Dialog Enterprise
01.2018 - Current
G.C.E. O/L -
Ananda Sastralaya College
G.C.E A/L -
Isipathana College
Technician Diploma in Telecommunication System, Advanced Technician Diploma -
SLT Traning Center
Bachelor of Science in Computer Network -
University of Wolverhampton
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