Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Neri Ferrini

Neri Ferrini

FIRENZE

Summary

Helpful Shop Assistant with commitment to supporting maximum productivity. Extensive knowledge of equipment and shop processes and protocols. Dependable and focused worker with expertise in tool use. Versatile team member offering over 5 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.

Overview

9
9
years of professional experience

Work History

Shop Assistant

Gamestop
05.2018 - 06.2023
  • Completed daily tasks accurately and on-time to support shop needs.
  • Greeted customers entering store and offered assistance with requirements.
  • Checked incoming orders and organized new stock.
  • Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
  • Maximized safety and production levels by frequently cleaning and organizing work areas.
  • Supported production needs by performing routine tasks using standard procedures and equipment.
  • Reviewed prices and performed audits to detect and correct price discrepancies.
  • Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.

Apprenticeship Trainee

Gamestop
10.2017 - 04.2018
  • Worked under guidance of experienced professionals to learn trade best practices and techniques.
  • Learned wide range of simple and complex techniques from on-the-job training.


Receptionist Trainee

Relais Chateaux Santa Croce Firenze
09.2016 - 10.2016


  • Maintained confidentiality of information regarding clients and company.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Assisted with onboarding new clients and securing paperwork completion.

Receptionist Trainee

Hotel Raffaello
01.2015 - 01.2015
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Resolved customer problems and complaints.
  • Assisted with onboarding new clients and securing paperwork completion.

Receptionist Trainee

Hotel Plaza Lucchesi
09.2014 - 09.2014
  • Assisted with onboarding new clients and securing paperwork completion.
  • Helped office staff prepare reports and presentations for internal or client-related use.
  • Compiled information from files and research to satisfy information requests.


Education

High School Diploma -

IPSSEOA "AURELIO SAFFI"
Florence
06.2017

Skills

  • Loss Prevention Goals Monitoring
  • Inventory Management
  • Fastener Application
  • Job Assignments
  • Station Preparation
  • Item Ticketing and Pricing
  • Upselling Products and Services
  • Cash Register Operations

Languages

English
Intermediate (B1)
Spanish
Elementary (A2)
Italian
Bilingual or Proficient (C2)

Timeline

Shop Assistant

Gamestop
05.2018 - 06.2023

Apprenticeship Trainee

Gamestop
10.2017 - 04.2018

Receptionist Trainee

Relais Chateaux Santa Croce Firenze
09.2016 - 10.2016

Receptionist Trainee

Hotel Raffaello
01.2015 - 01.2015

Receptionist Trainee

Hotel Plaza Lucchesi
09.2014 - 09.2014

High School Diploma -

IPSSEOA "AURELIO SAFFI"

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Neri Ferrini