Nerizza Pasion
MILANO
Summary
Dedicated, organized, and hard-working retail worker with more than 10 years' experience working in a retail environment. Efficient and responsive team player with excellent multitasking skills and ability to support multiple departments with customer inquiries and register-handling tasks as needed.
Overview
12
12
years of professional experience
Work History
Sales Associate
UNIQLO EUROPE Ltd.
07.2019 - Current
- Built relationships with customers to encourage repeat business.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Associate
H&M HENNES & MAURITZ
04.2019 - 06.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Sales Associate
Calzedonia S.P.A.Tezenis
12.2015 - 03.2018
- Sales and Customer Service
- Reassortment and arrangement of the goods during the day
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Sales Associate
Abercrombie & Fitch Italia S.r.l. Hollister Co
03.2012 - 01.2015
- Maintains the warehouse and manages the flows of goods following company standard.
- Responsibilities include, the preparation of the goods and its location throughout the store.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
Operatore Turistico Diploma di scuola Secondaria Superiore -
Istituto Professionale di Stato per i Servizi Commerciali e Turistici “D. Marignoni – M. Polo”
01.2009
Diploma di scuola Media -
Istituto Comprensivo “Cardinale F. Borromeo
01.2004
Skills
- Experienced in sales and customer service environment
- Ability to be approachable and comfortable talking to a range of customers
- Confident seller, willing to adapt and take on new challenges
- Always presents a professional image
- Excellent interpersonal and great time management skills
- Passion for fashion!
Languages
FILIPPINO (TAGALOG)
Bilingual or Proficient (C2)
INGLESE
Advanced (C1)
ITALIANO
Advanced (C1)
SPAGNOLO
Intermediate (B1)
Personal Information
- Date of Birth: 01/26/89
- Nationality: Filippina
Timeline
Sales Associate
UNIQLO EUROPE Ltd.
07.2019 - Current
Sales Associate
H&M HENNES & MAURITZ
04.2019 - 06.2019
Sales Associate
Calzedonia S.P.A.Tezenis
12.2015 - 03.2018
Sales Associate
Abercrombie & Fitch Italia S.r.l. Hollister Co
03.2012 - 01.2015
Operatore Turistico Diploma di scuola Secondaria Superiore -
Istituto Professionale di Stato per i Servizi Commerciali e Turistici “D. Marignoni – M. Polo”
Diploma di scuola Media -
Istituto Comprensivo “Cardinale F. Borromeo
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