NIANG MAIMOUNA
Marcon,Venice
Summary
Results-driven professional specializing in recruiting, loss prevention, and inventory control. Proven leadership in store management and operational efficiency, achieving high customer satisfaction and effective employee training. Focused on strategic management and continuous improvement to drive business success.
Overview
16
16
years of professional experience
Work history
Store Manager
Sephora Italia
Castelfranco Veneto, Treviso
01.2025 - 07.2025
- Assisted customers in locating products around the shop floor promptly.
- Oversaw visual merchandising efforts that enhanced overall store appearance.
- Led training sessions for new employees, equipping them with necessary skills and knowledge.
- Implemented promotional displays to increase product visibility and sales.
- Coached underperforming employees improving their job performance significantly.
- Coordinated holiday promotions successfully whilst managing regular duties simultaneously.
- Resolved customer complaints effectively, protecting the store's image and consumer relationships.
Store Manager
Venchi USA
San Jose , California
01.2024 - 09.2024
- Developed a team-oriented environment by implementing effective leadership strategies.
- Handled cash transactions accurately, minimising financial discrepancies at the till.
- Collaborated with upper management in strategic planning, contributing valuable insights from ground level operations.
- Monitored inventory levels consistently to avoid stock shortages or overages.
Store Manager
Venchi SPA
Noventa di Piave Outlet Mcarthurglen, Venice
04.2022 - 01.2024
- Challenged and inspired team members to achieve business results.
- end-to-end recruiting process management, hiring and onboarding store staff.
- Maximised profitability through efficient budgeting and identified opportunities for growth.
- Understood what drives overall business success and prioritised and delivered quality results.
- Monitoreing and analayseing weekly and monthly reports with a focus on store KPIs and people performances.
Assistant Manager
KFC
Padova, Padua
01.2020 - 04.2022
- Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands.
- Trained staff on best practices to achieve optimal productivity.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Store Manager in Training
Aldi SPA
Conegliano, Provincia di Treviso
05.2019 - 12.2019
- Stocked and restocked inventory upon delivery receipt, maintaining accurate supply records.
- Understood what drives overall business success and prioritised and delivered quality results.
Assistant Manager
KFC
Venice, Venice
10.2018 - 05.2019
- Carefully managed and recorded cash and credit transactions, diminishing financial discrepancies.
- Addressed customer issues calmly and professionally, delivering quick, successful resolutions.
- Trained staff on best practices to achieve optimal productivity.
Bar Supervisor
Gritti Palace a Collection Hotel. Venice
Venice, Venice
01.2016 - 01.2017
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
Assistant Manager
Old Wild West
San Biagio di Callalta, Provincia di Treviso
02.2015 - 12.2015
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Senior Bartender
Villaggio Marzotto
Jesolo, Venice
08.2014 - 02.2015
- Provided efficient food and drinks service for high levels of customer satisfaction.
Senior Bartender
Autogrill SPA
Airport Orio al Serio, Bergamo
01.2010 - 08.2014
- Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
Education
Hotel graduate -
Hotel Graguate
English training course
Wall street english
Training course communication and leadership
Venchi Academy
Hotel services training course
Umanaforma
Skills
- Recruiting and interviewing
- Loss prevention
- Inventory control
- Store management
- Customer satisfaction
- Employee training
- Exceptional leader
- Operational optimisation
Personal Information
Languages
Italian
Native
French
Advanced (C1)
English
Upper intermediate
Senegalese
Proficient (C2)
Custom
NIANG, MAIMOUNA, +39 3299278136, mayniang48@gmail.com, B, ITALIAN, ELSA MORANTE 10 MARCON, Venice, Marcon, 30020
Accomplishments
Venchi Italy awarded the title of the best Store Manager of the year 2022 and best cost of goods sold in 2023
Timeline
Store Manager
Sephora Italia
01.2025 - 07.2025
Store Manager
Venchi USA
01.2024 - 09.2024
Store Manager
Venchi SPA
04.2022 - 01.2024
Assistant Manager
KFC
01.2020 - 04.2022
Store Manager in Training
Aldi SPA
05.2019 - 12.2019
Assistant Manager
KFC
10.2018 - 05.2019
Bar Supervisor
Gritti Palace a Collection Hotel. Venice
01.2016 - 01.2017
Assistant Manager
Old Wild West
02.2015 - 12.2015
Senior Bartender
Villaggio Marzotto
08.2014 - 02.2015
Senior Bartender
Autogrill SPA
01.2010 - 08.2014
Hotel graduate -
Hotel Graguate
English training course
Wall street english
Training course communication and leadership
Venchi Academy
Hotel services training course
Umanaforma
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