Nicolò Silvestrelli
amelia ,Umbria
Summary
Dynamic professional with expertise in team leadership within sales, adept at time management, negotiation, and building strong rapport. Skilled in public speaking, cold calling, and emailing to drive engagement and results. Committed to leveraging communication and organisational strengths to achieve business objectives and foster growth.
Overview
1
1
year of professional experience
11
11
years of post-secondary education
Work history
Seller
Biosalus
Terni , Umbria
2018.09 - 2018.09
- Collaborated with team members for effective shift management.
- Improved customer satisfaction for enhanced business reputation.
- Maintained clean, organised shop floor for optimal shopping experience.
- Handled customer returns and exchanges with understanding and patience.
Promoter
Tonic
Terni, Province of Terni
2018.08 - 2018.09
- Increased product visibility by distributing leaflets and brochures to potential customers.
- Created a positive brand image by maintaining an upbeat and friendly demeanour at all times.
- Stimulated sales growth by creating and executing in-store promotional events.
- Leveraged social media platforms for promoting products, expanding reach towards younger demographics.
Waiter
Ristoro del Falco
Amelia, Umbria
2017.06 - 2017.09
- Ensured cleanliness of restaurant area with regular sweeping and wiping.
- Mitigated complaints effectively by empathetically listening and offering solutions.
- Worked collaboratively with kitchen staff for efficient service delivery.
- Enhanced customer satisfaction by promptly attending to queries and requests.
Education
Certificate of Higher Education - humanistic studies
Liceo Classico GC Tacito
Amelia, Province of Terni 2013.09 - 2018.07
flight license - aviation
Aero Club di Roma
Rome 2017.09 - 2023.07
UPRT COURSE - aviation
Aviomar
Rome 2023.08 - 2023.08
MCC - aviation
European Aviation Accademy
Rome 2023.07 - 2023.07
Skills
- Team leadership in sales
- Time management expertise
- Negotiation aptitude
- Rapport establishment
- Public speaking
- Cold calling and emailing
Languages
Italian
Proficient (C2)
English
Advanced (C1)
SPANISH
Upper intermediate (B2)
Russian
Beginner
Timeline
UPRT COURSE - aviation
Aviomar
2023.08 - 2023.08
MCC - aviation
European Aviation Accademy
2023.07 - 2023.07
Seller
Biosalus
2018.09 - 2018.09
Promoter
Tonic
2018.08 - 2018.09
flight license - aviation
Aero Club di Roma
2017.09 - 2023.07
Waiter
Ristoro del Falco
2017.06 - 2017.09
Certificate of Higher Education - humanistic studies
Liceo Classico GC Tacito
2013.09 - 2018.07