Nicolas Gesmini
ROMA
Summary
25 years old dynamic professional with a strong work ethic and integrity, Italian native speaker fluent in English and Spanish and with a basic French knowledge. I have different working experiences in Italy as listed below and now I'm looking to make new abroad experiences to improve my cultural background and my persona, for these reasons it would be wonderful for me to find a job in Holland. Quick to learn and hard working, during working hours I'm always serious, focused and thinking in solutions.
Overview
6
6
years of professional experience
Work History
Postman/Courier
Poste Italiane
08.2023 - 08.2024
- Collaborated with team members to streamline operations and improve overall performance within the postal service.
- Increased accuracy in package tracking by diligently scanning barcodes upon pickup, transfer, or final delivery points.
- Provided assistance in training new employees on proper mail handling techniques and route navigation tactics.
- Identified potential problems or delays in mail processing, proactively addressing issues before they impacted delivery timescales.
- Built strong relationships with customers on assigned routes, fostering trust and loyalty towards the postal service.
- Handled international shipments with care, ensuring proper documentation was completed and customs requirements were met.
- Demonstrated flexibility in accomodating last-minute adjustments, optimizing routes and implementing time-saving strategies due to holidays or unforeseen circumstances.
- Expedited parcel deliveries during peak seasons, ensuring timely arrival of shipments even under high volume conditions.
- Maintained a high level of organization in sorting mail for efficient distribution to various addresses.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
Restaurant Waiter
Wafu Sushi
10.2022 - 07.2023
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Communicated with kitchen staff to enable accurate food preparation.
Cashier/Department Assistant
Conad - Supermercato
04.2021 - 06.2022
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Security Assistant
Your Event Service
10.2020 - 03.2021
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Monitored and authorized entrance and departure of vehicles and visitors.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Ticket Seller
Italospeed
01.2020 - 03.2020
- Adapted quickly to changes in event schedules or ticket availability, ensuring that customers received accurate and up-to-date information at all times.
- Worked collaboratively with coworkers during busy periods to provide seamless support across multiple areas of operation.
- Streamlined ticket purchasing process for improved efficiency and reduced wait times.
- Enhanced customer satisfaction by providing accurate and timely information on ticket prices, seating options, and event details.
- Sold, printed, and issued tickets to guests.
- Sold train tickets to customers and assisted with trip planning through scheduling, pricing and identifying best transportation routes.
Secretarial Assistant/Personnel Search Assistant
Platinum One Srl
10.2019 - 02.2020
- Maintained a well-organized filing system for easy document retrieval, improving overall productivity.
- Generated job ads on various portals to help the company fill vacancies.
- Organized job interviews contacting candidates by telephone or e-mail.
- Welcomed job candidates and alerted staff about their arrivals for scheduled interviews.
Promoter
Fondazione Patrizio Paoletti
10.2018 - 01.2019
- Provided product coupons and informational brochures to persuade people to support the cause of the foundation.
- Enhanced customer experience at events with exceptional communication skills and friendly demeanor.
Education
High School Diploma -
IIS Niccolò Machiavelli
Rome, Italy07-2018
Skills
- Package handling
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Mail sorting
- Route planning
- Delivery efficiency
- Cash register operation
- Good computer skills
- Fluent in Italian (native speaker), English and Spanish
- Basic knowledge of French
- Valid Driver's License: B
Timeline
Postman/Courier
Poste Italiane
08.2023 - 08.2024
Restaurant Waiter
Wafu Sushi
10.2022 - 07.2023
Cashier/Department Assistant
Conad - Supermercato
04.2021 - 06.2022
Security Assistant
Your Event Service
10.2020 - 03.2021
Ticket Seller
Italospeed
01.2020 - 03.2020
Secretarial Assistant/Personnel Search Assistant
Platinum One Srl
10.2019 - 02.2020
Promoter
Fondazione Patrizio Paoletti
10.2018 - 01.2019
High School Diploma -
IIS Niccolò Machiavelli
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