Nicolas Villa
Cattolica
Summary
Seasoned IT Project Manager lends unique oversight for critical info technology programs. Resourceful, tech-savvy approach honed over more than 5 years toward handling complex hardware and software installations. Lends experienced knack for IT equipment planning, installation, troubleshooting and maintenance. Provides expert navigation to avoid risk associated with cost, allocation and technical considerations.
Overview
3
3
years of professional experience
Work History
Intern
Apple
01.2019 - 01.2020
- Enhanced intern productivity by assisting with project coordination and providing ongoing support.
- Streamlined office processes for improved efficiency and time management through regular organization and filing.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Participated in professional development opportunities to enhance skill set, contributing to overall intern growth and potential future employment prospects.
- Assisted in the planning and execution of company events, resulting in increased employee engagement and satisfaction.
- Conducted research for various projects, leading to well-informed decisions and successful outcomes.
- Analyzed problems and worked with teams to develop solutions.
IT Administrator
Google
01.2021 - 01.2022
- Improved overall network efficiency by implementing system upgrades, optimizing server settings, and troubleshooting issues.
- Enhanced data security through the deployment of firewalls, antivirus software, and intrusion detection systems.
- Reduced company downtime by proactively managing server backups and disaster recovery planning.
- Streamlined IT support processes with effective ticketing systems and prioritization methods for rapid issue resolution.
IT Project Manager
Wipro LTD
02.2022
- Streamlined project delivery by implementing Agile methodologies and improving collaboration among team members.
- Reduced software development timeframes by identifying bottlenecks and optimizing the development process.
- Enhanced customer satisfaction with timely deliveries, effective communication, and high-quality results.
- Managed cross-functional teams to ensure efficient allocation of resources and successful project completion.
Education
Ph.D. - Information Technology Project Management
Harvard University
Massachusetts02.2017
Skills
- Client Relations
- Root Cause Analysis
- Risk Management
- Purchasing and Procurement
- Budget Management
- Technical Documentation
- IT Service Management
- Project Scheduling
- Software Development Life Cycle
Languages
English
Advanced (C1)
Spanish
Upper intermediate (B2)
Hindi
Upper intermediate (B2)
Italian
Bilingual or Proficient (C2)
German
Advanced (C1)
Timeline
IT Project Manager
Wipro LTD
02.2022
IT Administrator
Google
01.2021 - 01.2022
Intern
Apple
01.2019 - 01.2020
Ph.D. - Information Technology Project Management
Harvard University
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