NICOLAS ISIDRO BALLESCAS
LA SPEZIA
Summary
Service-oriented Housekeeping Room Attendant manages multiple, concurrent tasks in fast-paced environments. Friendly with strong interpersonal skills across all levels of an organization. Offering a strong work ethic and dedication to achieving results.
Energetic Housekeeping Room Attendant with 8 years of hands-on experience cleaning and maintaining guest rooms. Detail-oriented individual possessing strong work ethic and excellent organizational skills. Proficient in cleaning equipment operations. Committed to finishing tasks on time while exceeding expectations. Hardworking bringing 8 years of experience handling all types of cleaning. Dedicated to creating comfortable, clean environment.
Overview
8
8
years of professional experience
Work History
Housekeeping Room Attendant
Piccolo Hotel Del Lido Lerici
03.2023 - 10.2023
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
Housekeeping Room Attendant
Affitta Camere Golfo Dei Poeti
11.2022 - 02.2023
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Handled requests for extra linens, toiletries and other supplies.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
Housekeeping Room Attendant
Piccolo Hotel Del Lido Lerici
03.2021 - 10.2022
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Domestic Housekeeper
Buticchi Marco
12.2020 - 04.2021
- Performed light cleaning duties such as dusting, vacuuming, and wiping down bathrooms.
- Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
- Answered telephone and doorbell, took messages, and relayed information to owner.
- Cared for houseplants by frequently watering during owners' absence.
Hotel Housekeeper and Beach Butler
Piccolo Hotel Del Lido Lerici
05.2019 - 09.2020
- Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
- Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
- Demonstrated positive and professional attitude with guests, coworkers and management to contribute to positive work environment and maintain reputation of hotel.
- Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
- Reported damages, maintenance problems, safety issues, and potential hazards to management.
- Responded to customer inquiries and resolved complaints to increase satisfaction.
Hotel Housekeeper and Beach Butler
Piccolo Hotel Del Lido Lerici
03.2019 - 10.2019
- Demonstrated positive and professional attitude with guests, coworkers and management to contribute to positive work environment and maintain reputation of hotel.
- Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
- Replenished toilet paper, soaps and shampoos in hotel guest rooms to provide adequate toiletries for guests.
- Reported damages, maintenance problems, safety issues, and potential hazards to management.
- Responded to customer inquiries and resolved complaints to increase satisfaction.
- Inspected guest rooms, lobbies, and common areas to verify cleanliness and tidiness.
- Replenished room supplies such as drinking glasses, bathroom items, writing supplies, and hotel brochures to make guests feel welcome and at home.
- Checked guest rooms to identify damages or maintenance needs and reported to supervisor for prompt response.
- Kept logs of cleaning activities to enable tracking history and maintain accurate records.
- Gathered dirty laundry in [Number] rooms to arrange for pickup to laundromat.
Hotel Housekeeper and Beach Butler
Picolo Hotel Del Lido Lerici
03.2018 - 10.2018
- Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
- Demonstrated positive and professional attitude with guests, coworkers and management to contribute to positive work environment and maintain reputation of hotel.
- Reported damages, maintenance problems, safety issues, and potential hazards to management.
- Inspected guest rooms, lobbies, and common areas to verify cleanliness and tidiness.
- Checked guest rooms to identify damages or maintenance needs and reported to supervisor for prompt response.
- Observed proper keys and key card control procedures to provide security, protection and privacy of guests.
Domestic Helper
Buticchi Marco
12.2017 - 03.2018
- Performed light cleaning duties such as dusting, vacuuming, and wiping down bathrooms.
- Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Collected, forwarded or signed for mail, packages, or home services.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Cared for houseplants by frequently watering during owners' absence.
- Fed and walked pets, cleaning up after pets indoors and outdoors.
- Secured locks and entryways to prevent unauthorized access by persons not approved by owners.
- Maintained lawn and outdoor property for house to appear “lived-in.”
- Occupied personal residences to maintain security of property and oversee necessary business and repair transactions during temporary absence of owner.
Hotel Housekeeper and Beach Butler
Piccolo Hotel Del Lido Lerici
04.2017 - 10.2017
- Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
- Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
- Demonstrated positive and professional attitude with guests, coworkers and management to contribute to positive work environment and maintain reputation of hotel.
- Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
- Reported damages, maintenance problems, safety issues, and potential hazards to management.
- Organized and restocked housekeeping carts at end of each shift to prepare for next shift.
- Checked guest rooms to identify damages or maintenance needs and reported to supervisor for prompt response.
- Washed and folded towels and linens to properly stock guest rooms.
- Kept logs of cleaning activities to enable tracking history and maintain accurate records.
- Gathered dirty laundry in [Number] rooms to arrange for pickup to laundromat.
- Observed proper keys and key card control procedures to provide security, protection and privacy of guests.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
Domestic Helper
Buticchi Marco
11.2016 - 03.2017
- Performed light cleaning duties such as dusting, vacuuming, and wiping down bathrooms.
- Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Answered telephone and doorbell, took messages, and relayed information to owner.
Hotel Housekeeper and Beach Butler
Piccolo Hotel Del Lido Lerici
01.2016 - 10.2016
- Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
- Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
- Demonstrated positive and professional attitude with guests, coworkers and management to contribute to positive work environment and maintain reputation of hotel.
- Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
- Used gloves and proper protective equipment to establish health and safety measures for guests and housekeeping staff.
- Reported damages, maintenance problems, safety issues, and potential hazards to management.
- Organized and restocked housekeeping carts at end of each shift to prepare for next shift.
- Gathered dirty laundry in [Number] rooms to arrange for pickup to laundromat.
- Changed bed linens and collected soiled linens for cleaning.
- Observed proper keys and key card control procedures to provide security, protection and privacy of guests.
Education
Bachelor of Science - HOTEL AND RESTAURANT MANAGEMENT
WESTERN INSTITUTE OF TECHNOLOGY
LAPAZ, ILOILO CITY PHILIPPINES03.2015
High School Diploma -
Dao Catholic High School
Tobias Fornier , Antique , Philippines03.2011
Elementary Education
Villaflor Elementary School
Villaflor, Tobias Fornier, Antique, Philippines03.2006
Skills
- Ordering Cleaning Supplies
- Guest Relations
- Customer Service-Focused
- Supply Inventory Management
- Customer Service
- Lost and Found Management
- Relationship Building
- Customer Inquiry and Response
- Storage Area Management
- Guest Request Response
Accomplishments
- Supervised team of 7 staff members.
Singing, Dancing, Sports volleyball
I love Extracurricular activities , I want to work in teams
Languages
Italian
Intermediate (B1)
English
Advanced (C1)
Timeline
Housekeeping Room Attendant
Piccolo Hotel Del Lido Lerici
03.2023 - 10.2023
Housekeeping Room Attendant
Affitta Camere Golfo Dei Poeti
11.2022 - 02.2023
Housekeeping Room Attendant
Piccolo Hotel Del Lido Lerici
03.2021 - 10.2022
Domestic Housekeeper
Buticchi Marco
12.2020 - 04.2021
Hotel Housekeeper and Beach Butler
Piccolo Hotel Del Lido Lerici
05.2019 - 09.2020
Hotel Housekeeper and Beach Butler
Piccolo Hotel Del Lido Lerici
03.2019 - 10.2019
Hotel Housekeeper and Beach Butler
Picolo Hotel Del Lido Lerici
03.2018 - 10.2018
Domestic Helper
Buticchi Marco
12.2017 - 03.2018
Hotel Housekeeper and Beach Butler
Piccolo Hotel Del Lido Lerici
04.2017 - 10.2017
Domestic Helper
Buticchi Marco
11.2016 - 03.2017
Hotel Housekeeper and Beach Butler
Piccolo Hotel Del Lido Lerici
01.2016 - 10.2016
Bachelor of Science - HOTEL AND RESTAURANT MANAGEMENT
WESTERN INSTITUTE OF TECHNOLOGY
High School Diploma -
Dao Catholic High School
Elementary Education
Villaflor Elementary School
Similar Profiles
Zameer BaynesZameer Baynes
Events Usher at Lido HotelEvents Usher at Lido Hotel
Shanda SteenShanda Steen
Concierge at Grand Lido HotelConcierge at Grand Lido Hotel
Eduardo Luna HernandezEduardo Luna Hernandez
Parillero, With Experience Working In Hotels at Hotel Del Angel, Hotel ArlequinParillero, With Experience Working In Hotels at Hotel Del Angel, Hotel Arlequin
Andrea Dell'OvoAndrea Dell'Ovo
Sales Manager at Vogue S.a.s Di Lorieri Fiorella & C.Sales Manager at Vogue S.a.s Di Lorieri Fiorella & C.
Jacopo LongoJacopo Longo
Reception Manager at Festival Della MenteReception Manager at Festival Della Mente