Nicolas Mugi Maina

• Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
• Processed transactions accurately while maintaining a high level of customer service.
• Increased sales by building strong customer relationships and providing excellent service.
• Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
• Met and exceeded sales targets consistently, contributing to overall team success.

• Increased sales by building strong customer relationships and providing excellent service.
• Helped customers locate products and checked store system for merchandise at other sites.
• Collaborated with team members to achieve a cohesive and efficient store environment.
• Participated in ongoing training to stay updated on current products, promotions, and industry trends.
• Prioritized helping customers over completing other routine tasks in store.

• Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
• Processed transactions accurately while maintaining a high level of customer service.
• Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
• Managed efficient cash register operations.

• Increased sales by building strong customer relationships and providing excellent service.
• Managed efficient cash register operations.
• Processed transactions accurately while maintaining a high level of customer service.

• Helped customers locate products and checked store system for merchandise at other sites.
• Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
• Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
• Collaborated with team members to achieve a cohesive and efficient store environment.

- fashion show

- editorial

- spot

- campaigns

• Processed transactions accurately while maintaining a high level of customer service.
• Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
• Collaborated with team members to achieve a cohesive and efficient store environment.
• Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.