Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nicole Bosatelli

Villa D'Almè

Summary

Dynamic marketing and data professional with a proven track record at CS&Q Services, excelling in cross-functional collaboration and strategic thinking. Spearheaded initiatives that enhanced customer experience and streamlined operations, while leveraging data engineering skills to optimize decision-making processes. Committed to continuous improvement and delivering impactful results in fast-paced environments.

Overview

5
5
years of professional experience

Work History

End User Channel Marketing Specialist

Schneider Electric
11.2024 - Current
  • Working with the Country Channel Sales Director and Regional Sales Managers to define sales targets and budget allocation.
  • Determine the optimal tactic mix required to drive demand, accelerate pipeline for the targeted accounts and segments.
  • Lead optimize sales strategy with Channel Business Manager identifying, targeting and scouting key international, national and regional channel accounts.
  • Work closely with sales to understand trends, analyze account portfolio makeup, including how key accounts contribute to revenue.
  • Execute marketing programs in close collaboration with sales, and develop or leverage the right marketing and sales enablement program if required.

Customer Excellence Specialist

Schneider Electric
09.2021 - 10.2024
  • Supported the Continuous Improvement process within the Service Business Unit to enhance customer satisfaction.
  • Designed successful experiences for target customers across the entire Customer Journey, conducting analytical reviews to monitor progress and identify areas for optimization.
  • Devised and implemented processes and procedures to streamline workflows across multiple departments.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
  • Led the creation and execution of strategic plans that aligned with long-term company goals.
  • Collaborated with cross-functional teams to achieve project goals on time and within budget.

Data Engineer

Digita
11.2020 - 08.2021
  • Conducted Real-Time Manufacturing Analytics activities to enhance the operational potential of industrial processes by collecting, analyzing, and distributing actionable data in real time to improve production efficiency.
  • Fine-tuned query performance and optimized database structures for faster, more accurate data retrieval and reporting.
  • Increased efficiency of data-driven decision making by creating user-friendly dashboards that enable quick access to key metrics.
  • Designed scalable and maintainable data models to support business intelligence initiatives and reporting needs.
  • Established robust monitoring processes to detect system anomalies.

Education

Master's Degree - Economics And Data Analysis

University of Bergamo
Bergamo
10-2021

Bachelor's Degree - Business And Managerial Economics

University of Bergamo
Bergamo
11-2019

High School Diploma -

David Maria Turoldo High School
Bergamo, Italy
06-2016

Skills

  • Cross-functional Collaboration

  • Critical ad Strategic Thinking

  • Initiative and Proactivity

  • Continuous Improvement Mindset

  • Attention to Detail

Languages

English
Upper intermediate (B2)

Timeline

End User Channel Marketing Specialist

Schneider Electric
11.2024 - Current

Customer Excellence Specialist

Schneider Electric
09.2021 - 10.2024

Data Engineer

Digita
11.2020 - 08.2021

Master's Degree - Economics And Data Analysis

University of Bergamo

Bachelor's Degree - Business And Managerial Economics

University of Bergamo

High School Diploma -

David Maria Turoldo High School

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Nicole Bosatelli