Nicole Guastella
Bovisio Masciago
Summary
Dynamic professional with a proven track record at Generali Assicurazioni, enhancing customer satisfaction through exceptional service and timely claims processing. Skilled in problem-solving and attention to detail, adept at multitasking and collaboration. Successfully delivered tailored insurance solutions, demonstrating significant improvements in client service metrics.
Overview
2
2
years of professional experience
Work History
Insurance Consultant
Generali Assicurazioni
05.2024 - Current
- Provided exceptional customer service during the claims process by guiding clients through each step and advocating on their behalf when needed.
- Conducted thorough policy reviews for existing clients, identifying gaps in coverage and recommending appropriate solutions.
- Increased customer satisfaction ratings through timely claims processing and consistent communication with clients.
- Delivered tailored insurance presentations to diverse audiences, demonstrating the benefits of specific policies and coverage options.
Dresser
Showroom
01.2024 - 03.2024
- Maintained a clean, welcoming environment in the dressing area, promoting positive customer experiences.
Accountant Assistant
Studio Commercialista Dallara
06.2022 - 07.2022
- Helped prepare month-end, quarterly and year-end closings.
- Collaborated with accounting team members to complete projects efficiently and meet deadlines consistently.
- Enhanced financial accuracy by assisting with the preparation of monthly financial statements and reports.
Education
Bachelor Of Accountancy - Economy And Law
Carlo Emilio Gadda High School
Paderno Dugnano 07.2023
Skills
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Multitasking Abilities
- Excellent Communication
- Team Collaboration
- Active Listening
Languages
English
Advanced (C1)
Spanish
Upper intermediate (B2)
Italian
Bilingual or Proficient (C2)
German
Beginner (A1)
Timeline
Insurance Consultant
Generali Assicurazioni
05.2024 - Current
Dresser
Showroom
01.2024 - 03.2024
Accountant Assistant
Studio Commercialista Dallara
06.2022 - 07.2022
Bachelor Of Accountancy - Economy And Law
Carlo Emilio Gadda High School
Similar Profiles
Paolo Maria De FalcoPaolo Maria De Falco
Account Sales Manager at Assicurazioni Generali S.p.AAccount Sales Manager at Assicurazioni Generali S.p.A
Francesco OddoFrancesco Oddo
Insurance Broker Consultant at FF Assicurazioni (OWNER)Insurance Broker Consultant at FF Assicurazioni (OWNER)
Akililu ZambataroAkililu Zambataro
Insurance Consultant at Leonardo AssicurazioniInsurance Consultant at Leonardo Assicurazioni