NICOLETTA MARIOTTI

• Management of reservations and organization of conference events, management of calls, reception and complete assistance to customers, coordination of the various departments of the structure, cash keeping and administrative functions, constant dialogue with management and customers.
  The structure where I am employed is one of the major hotel excellences in our area. Elegant and exquisite environment that allows me to collaborate in a good team and to increase my professional figure.
  Park Hotel ai Cappuccini, Via Tifernate, 06024 Gubbio (PG) 075 9234

Front office and back office employee.

Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.

Voglia di Vacanza travel agency, Via Tifernate ,204/11, 06024 Gubbio (PG) 075 9222326

Main activities: Responsible for the management of both corporate and private customers through various communication channels and in person. Use of specific IT systems dedicated to the booking of tourist and transport services. Organization of tourist packages or business trips. Collaboration with various types of suppliers.

Researched and kept abreast of new travel destinations, attractions, hotels and restaurants to increase services offered.

Oderisi Travel Snc Travel Agency, Via Perugina 17, 06024, Gubbio (PG) 075/9221725

• Arranged travel accommodations for groups, couples, executives, and special needs clients.
• Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
• Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
• Followed up with customers to increase customer service with travel plans.

Agenzia Viaggi Santini,Via B. Buozzi 24, 60044 Fabriano (AN ) 073223161

• 12/05
• Posizione ricoperta: addetta alle vendite presso attività commerciale di vendita abbigliamento
• Principali attività: organizzazione del magazzino e vendita in negozio
• Fondamentale l’apprendimento delle caratteristiche dei prodotti in vendita per offrire un servizio migliore alla clientela
• Sviluppo delle tecniche di vendita
• Giovagnoli Abbigliamento, Via della Piaggiola 188, 06024 Gubbio (PG) 0759272745
• Tipo di attività: vendita al dettaglio di abbigliamento uomo/donna.

• Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.

Giovagnoli Abbigliamento, Via della Piaggiola 188, 06024 Fossato Di Vico (PG) 0759272745

• Proven ability to learn quickly and adapt to new situations.

Ilpea Via Campo Sportivo, 1, 06027 Scheggia e Pascelupo