Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Noemi Ciullo

Noemi Ciullo

Cinisi (PA),

Summary

Graduating in Economics and Business Administration at the University of Palermo with an outstanding academic performance. Winner of two Erasmus scholarships, I studied at several international universities. I gained solid practical experience through job positions focused on sales and customer relations.

Professional goal: to build a successful career in Economics and Business Administration within a company, actively contributing to its development and success.

Overview

3
3
years of professional experience

Work History

Rental Sales Desk Agent

Autovia
07.2022 - 10.2022
  • Resolved customer disputes to maintain positive relationships and increase customer base.
  • Listened to customer requirements, selecting and recommending products to meet preferences and specific needs.
  • Prepared and presented contracts and other legal documents to clients.
  • Negotiated favorable contract terms for clients, securing competitive rates and coverage options.

Call Center Agent

Settesini S.r.l.
11.2019 - 10.2021
  • Independently managed customer queries and issues whilst under high pressure and in deadline-driven environments.
  • Maintained excellent customer satisfaction by quickly problem-solving customer issues.
  • Used excellent sales techniques to entice customers to increase product purchases.
  • Approved and terminated customer contracts upon request.

Education

BBA - Economics And Business Administration

University of Palermo
Palermo
10.2024

Economics And Business Administration

University of Málaga
Málaga
07.2023

Economics And Business Administration

University of Valencia
Valencia
07.2022

High School Diploma -

Duca Abruzzi
Palermo
07.2019

Skills

  • Flexibility
  • Adaptability
  • Problem-Solving
  • Customer Service
  • Sales Dedication
  • Interpersonal Communication
  • Group Work
  • Time Management
  • Microsoft Word
  • Microsoft Excel
  • Cross-Cultural Communication
  • Language Proficiency

Languages

Italian
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Spanish
Upper intermediate (B2)

Timeline

Rental Sales Desk Agent

Autovia
07.2022 - 10.2022

Call Center Agent

Settesini S.r.l.
11.2019 - 10.2021

BBA - Economics And Business Administration

University of Palermo

Economics And Business Administration

University of Málaga

Economics And Business Administration

University of Valencia

High School Diploma -

Duca Abruzzi

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Noemi Ciullo