Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Noemi Timisan

Noemi Timisan

Portoferraio,LI

Summary

Dynamic and detail-oriented professional with extensive experience at Hotel & Residence Le Acacie on Elba Island in Italy. Proven expertise in receptionist front office and back office and problem-solving, enhancing customer satisfaction through effective communication and team collaboration. Successfully streamlined front desk operations, contributing to a welcoming environment and efficient service delivery. Committed to delivering exceptional client experiences.

Overview

3
3
years of professional experience

Work History

Receptionist Coordinator

Hotel & Residence Le Acacie
06.2023 - 10.2025
  • Supported new employee onboarding by providing training, guidance, and resources to help them acclimate to their roles.
  • Managed confidential information with discretion while processing sensitive documents such as employment applications or financial records.
  • Enhanced customer satisfaction by efficiently managing a high volume of incoming calls and greeting clients in a professional manner.
  • Expedited problem resolution for dissatisfied customers by escalating concerns to appropriate managers or supervisors when necessary.
  • Check-in and check-out
  • Booking assistent

Dog Sitter

Residence Le Acacie
09.2022 - 10.2022
  • Followed pet care instructions, dietary needs, and medication regimens.
  • Maintained a clean and organized work space for all pet sitting tasks, including cleaning up after dogs during visits or overnight stays.
  • Enhanced clients'' satisfaction by providing attentive and personalized care for their dogs.
  • Contributed to clients'' peace of mind by sending regular updates on their pets, including photos and videos.

Babysitter

Hotel & Residence Le Acacie
06.2022 - 09.2022
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.

Education

High School Diploma -

Istituto Tecnico G. Cerboni
Portoferraio, Italy
06-2024

Skills

  • Reception area maintenance
  • Document management
  • Team building expertise
  • Teamwork and collaboration
  • Problem-solving
  • File organization
  • Scheduling appointments

Languages

English
Upper intermediate (B2)
French
Elementary (A2)
German
Intermediate (B1)
Italian
Bilingual or Proficient (C2)

Timeline

Receptionist Coordinator

Hotel & Residence Le Acacie
06.2023 - 10.2025

Dog Sitter

Residence Le Acacie
09.2022 - 10.2022

Babysitter

Hotel & Residence Le Acacie
06.2022 - 09.2022

High School Diploma -

Istituto Tecnico G. Cerboni
Noemi Timisan