NOLY TOBISE RAGASA
Summary
Dedicated lounge attendant/ waiter with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Assistant Cook
Noor Falcon MD.NURUL |OPOLE
opole
2021.11 - 2022.10
- Assisting the Cook in food preparation activities, such as cleaning, cutting, chopping and peeling food ingredients
- Cleaning and sanitizing the food preparation areas based on company and industry hygiene codes and health and safety standards
- Washing, disinfecting and properly storing cooking and kitchen utensils and equipment
- Buying, weighing and storing ingredients and food supplies
- Operating a variety of kitchen appliances and instruments including cutters, knives, mixers and ovens
- Managing inventory, unloading supplies and organizing the storeroom .Portioning ingredients and dishes into accurate sizes to achieve cost efficiency and waste management.
- Distributed food during busy peak periods to drive customer satisfaction.
Executive Lounge Attendant
Emirates Flight Catering
Dubai
2018.05 - 2021.06
- Comply with and practice the company's established Hygiene Policy and procedures especially in food & equipment handling, and ensure that the environment is clean and organized at all time -Attend to customer complaints satisfactorily Assist in collecting, loading and delivery of items to the outlets and perform other related duties as required
- Seated patrons based on guest preferences and seating availability.
- Apply the Quality Policy and Quality System established in accordance
- ISO 9001:2000 International Standards and executes all responsibilities according to the department work procedures while reflecting the company's
- Quality
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Suggested appropriate food and drink pairings to increase per-ticket sales.
Dining Staff/Waiter
Crimson Hotel Crimson Hotel | ALABANG PHILIPPINES
alabang
2015.06 - 2017.07
- Responsible for serving quality food in different dishes
- Great and escort guest to their preferred table +Offer menu special dishes Responsible for preparing the monthly / daily inventory of all dining stocks
- Responsible for serving beverages
- Responsible in presenting menu and fashionable services Providing excellent customer service to ensure satisfaction +Prepare tables by setting up linen, silverware and glasses
- Deliver checks and collect bill payment Responsible in maintaining the dining area clean and well sanitize
- Deal with complaints or problem with a positive attitude
- Coordinate with other staff kitchen and bar.
- Kept server areas clean and stocked to increase efficiency while working tables.
Education
Bachelor of Science - Hotel and Restaurant Management
System Technology Institute STI
Sta,Cruz Laguna Philippine 2011.06 - 2015.04
Skills
Item promotion
Food running
Dining area maintenance
Kitchen staff coordination
Food station setup
MS Office
Attention to Detail
Flexible and Adaptable
Decision-Making
Safe food handling
Sanitization
Multitasking Abilities
PPE Compliance
Food sales and promotion
Menu memorization
Cash handling
Table setting knowledge
Good Telephone Etiquette
Data Entry
Timeline
Assistant Cook
Noor Falcon MD.NURUL |OPOLE
2021.11 - 2022.10
Executive Lounge Attendant
Emirates Flight Catering
2018.05 - 2021.06
Dining Staff/Waiter
Crimson Hotel Crimson Hotel | ALABANG PHILIPPINES
2015.06 - 2017.07
Bachelor of Science - Hotel and Restaurant Management
System Technology Institute STI
2011.06 - 2015.04