Nusrat Jahan
Summary
Adept Caseworker with extensive experience at CIES ONLUS, specializing in crisis intervention and case management for immigrants and refugees. Demonstrates unparalleled client advocacy and communication skills, ensuring seamless access to essential services. Proven track record in conflict mediation and case documentation, enhancing client satisfaction and service efficiency.
Overview
4
4
years of professional experience
Work History
Caseworker
CIES ONLUS
2022.07 - Current
- Provided crisis intervention and case management services to child, family and legal guardian's
- connect clients to other necessary resources, such as housing, healthcare, education, employment services, and language classes
- participate in interviews or hearings with asylum seekers and help resolve problems that may arise during the application process
- helping clients complete and submit various immigration applications and forms
- initial interviews with immigrants and refugees to gather essential information about their backgrounds, current situations, and immigration needs
Caseworker
EUAA
2021.01 - 2023.01
- participate in interviews or hearings with asylum seekers and help resolve problems that may arise during the application process
- connect clients with other needed resources, such as housing, health care, education, employment services, and language courses.
- initial interviews with immigrants and refugees to gather essential information about their backgrounds, current situations, and immigration needs
Education
Degree In Economics And Finance -
IPS CAVALIERI
06.2018
Skills
- Case information confidentiality
- Client interaction
- Highly effective communication
- Client Advocacy
- Professional boundaries
- Behavioral observation
- Self-awareness
- Conflict Mediation
- Case Documentation
Languages
Bengali
Bilingual or Proficient (C2)
Italian
Bilingual or Proficient (C2)
Spanish
Upper intermediate (B2)
Hindi
Advanced (C1)
English
Advanced (C1)
Urdu
Advanced (C1)
Timeline
Caseworker
CIES ONLUS
2022.07 - Current
Caseworker
EUAA
2021.01 - 2023.01
Degree In Economics And Finance -
IPS CAVALIERI
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