Olga Burlac
Trento
Summary
"This is the first time I have met a person who offers without expecting anything in return. Olga puts a lot of soul into what she does. Her selling style is magical." - Eva M., Manager Atelier Swarovski
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"Olga manages to establish special relationships with our customers, understand their needs, and act before requests are made. Very capable and hardworking, I think relationships with people are her asset and the work here characterizes her." - Maurizio C., owner of the Hotel Ambiez Suite
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"Now, when I saw Olga's excellent results, I came to thank her in person for her professionalism, dedication, and determination. I was not wrong when I chose her." - Tyrone F., Retail Leader Swarovski.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Men's Clothing Shop Assistant
Dan Jhon
01.2021 - 10.2022
- Completed daily tasks accurately and on-time to support shop needs.
- Greeted customers entering store and offered assistance with requirements.
- Managed efficient cash register operations.
Shop Assistant
Atelier Swarovski'-Diamonds Created By Swarovski- In (Harvey Nichols: Luxury Department Store)
10.2019 - 03.2020
- One of the most challenging tasks was explaining to customers the origin of Swarovski diamonds, which do not come from the earth, but are created in a laboratory and are 100% diamonds;
- Use of the computer to manage the company's e-mails, as well as the company's e-mails, as well as the completion of the Weekly Report.
Shop Assistant
Raph Lauren Polo And Hacket, Tommy Hilfiger From "Urban Classics."
08.2016 - 01.2018
- In this sales position, I was able to develop excellent communication and sales skills, offering my customers a unique shopping experience: replenishment, stock control, transfers and deliveries, etc.
Receptionist/Childcare Assistant
Hotel Ambiez Suite 4stars
08.2009 - 07.2016
- As a receptionist, I had the opportunity to develop managerial and customer-oriented skills: in check-in, check-out, and reservation management.
- Established positive relationships with parent to collaboratively promote child's wellbeing
Education
Linguistic Mediation For Business And Tourism - Faculty of Letters And Philosophy
University of Trento
Trento, Italy2023
Skills
- Excellent verbal and written communication
- Retail sales
- Building effective relationships
- Creativity
Languages
Italian
Advanced (C1)
English
Upper intermediate (B2)
Spanish
Upper intermediate (B2)
Russian
Intermediate (B1)
Moldavo/Romanian
Bilingual or Proficient (C2)
Certification
- ECDL - the use of Windows and Excel.
Photography, travelling, sport
These hobbies help me to be disciplined, creative, and strong.
Timeline
Men's Clothing Shop Assistant
Dan Jhon
01.2021 - 10.2022
Shop Assistant
Atelier Swarovski'-Diamonds Created By Swarovski- In (Harvey Nichols: Luxury Department Store)
10.2019 - 03.2020
Shop Assistant
Raph Lauren Polo And Hacket, Tommy Hilfiger From "Urban Classics."
08.2016 - 01.2018
Receptionist/Childcare Assistant
Hotel Ambiez Suite 4stars
08.2009 - 07.2016
Linguistic Mediation For Business And Tourism - Faculty of Letters And Philosophy
University of Trento
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