Omar Condé

• Adjusted machine settings to accommodate different items and packaging materials.
• Monitored packaging machinery to make needed adjustments.
• Loaded and unloaded items from production line.
• Cleaned and maintained production area and equipment.
• Placed items into bags, boxes or other containers.

• Streamlined back office operations by implementing efficient filing systems and document management processes.
• Collaborated with cross-functional teams to streamline communication channels, resulting in better overall coordination among departments.
• Coordinated closely with front-office personnel to ensure seamless flow of information between departments, facilitating effective collaboration on mutual goals.
• Input data into spreadsheets and databases.
• Utilized office management software to record and track customer information.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Managements of import customs operations
• Deliveries planning with customers

• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Managed time efficiently in order to complete all tasks within deadlines.
• Organized and detail-oriented with a strong work ethic.
• Paid attention to detail while completing assignments.
• Management of import customs operations
• Deliveries planning with customers

• Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
• Generated additional sales opportunities with upselling and cross-selling techniques.
• Expanded customer base through calling, networking, and relationship building.
• Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
• Utilized CRM software to manage client information, track leads, and monitor sales progress.
• Managed portfolio of high-value accounts, ensuring they received exceptional service.
• Built relationships with customers and community to promote long term business growth.
• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
• Worked with sales team to collaboratively reach targets, consistently meetings
• Negotiated prices, terms of sales and service agreements.
• Increased sales revenue by identifying and targeting high-potential accounts.

• Participated in business development activities in China trough a targeted commercial campaign, visiting Chinese exporters and building relationship with new clients, shipping lines and local agent.

The business development campaign took place in:

- Shanghai

- Hangzhou

-Suzhou

- Ningbo

- Hong Kong

- Shenzhen

- Qingdao