Summary
Overview
Work History
Education
Skills
Timeline
Generic

Omar Cosoleto

Acqui Terme

Summary

Achieved exceptional service standards at Nordelaia, a venue recognized with a Michelin merit, by expertly managing high-volume dining and enhancing guest relations. Demonstrated adeptness in cash handling and menu presentation, contributing to seamless operations. Excelled in teamwork and multitasking, ensuring premium guest experiences without compromising service quality.

Overview

6
6
years of professional experience

Work History

Barista

Caffe Degli Artisti
05.2018 - 01.2021
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

Cameriere

Hotel Argentina
02.2021 - 04.2021
  • Served food and beverages promptly with focused attention to customer needs.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.

Cameriere

Hotel La Torre
04.2022 - 09.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Secondo Maitre

Albergo Del Agenzia
02.2023 - 09.2023
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Cameriere

Nordelaia
09.2023 - 08.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Skilled at working independently and collaboratively in a team environment.
  • In the period in which I worked, the structure took a michelein merit, referred to the key

Education

Scuola Media
Acqui Terme, Italy

Skills

Menu presentation

Timeline

Cameriere

Nordelaia
09.2023 - 08.2024

Secondo Maitre

Albergo Del Agenzia
02.2023 - 09.2023

Cameriere

Hotel La Torre
04.2022 - 09.2022

Cameriere

Hotel Argentina
02.2021 - 04.2021

Barista

Caffe Degli Artisti
05.2018 - 01.2021

Scuola Media

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Omar Cosoleto