Omar Lima

Strategic Carve-out: Processes & Application landscape Design | Casinos & Gaming Industry

• Conducted carve-out feasibility assessment and standalone operating model design, covering core processes and systems.
• Led process and application discovery to identify shared objects and cross-BU dependencies, translating findings into separation design and architecture decisions.
• Co-designed the separation roadmap and transition planning, defining target integration architecture, test priorities, and readiness criteria with IT and System Integrator.

Technology Enablement of Smart Meter Rollout | Energy & Utilities Industry

• Assessed AS-IS field operations and logistics, identifying inefficiencies and shaping a technology-enabled transformation roadmap.
• Defined data and integration strategy for a Phase-2 cloud migration, including interface inventory and master data alignment principles.
• Designed the TO-BE process and integration model (API/middleware-driven) and supported UAT coordination and delivery governance.

Revenue Assurance Optimization & Systems Alignment | Energy & Utilities Industry

• Redesigned process governance and control framework, improving standardization, accountability, and alignment across Finance and Operations.
• Standardized operating procedures and SAP-driven data logic, supporting tool adoption and international rollout while preserving group-wide consistency.

Legal Case Support | Energy & Utilities Industry

• Conducted forensic market and operational analysis to investigate illicit customer switching and quantify business impacts at client and portfolio level.
• Delivered structured, defensible analytical insights to support legal and regulatory decision-making, ensuring data traceability and consistency.

Finance Transformation | Pharma Industry

• Designed the Target Operating Model for a multi-country Shared Service Center (SSC), defining the target organizational model and scope for centralized finance processes.
• Drove finance process improvement across organizational and technology dimensions, leveraging standardization, automation, and data governance to improve efficiency and scalability.

Subsidized Finance Projects | Various Clients/Industries:

• Supported clients across the end-to-end digital transformation assessment processes to access public funding and innovation incentives, aligning technology initiatives, processes, governance and regulatory requirements.

Product Development & System Integration | Banking Industry

• Supported the end-to-end design and delivery of a digital platform, defining functional requirements, supporting Agile coordination, and designing functional analysis for system integration enablement with core banking systems.
• Assessed and positioned process automation levers (RPA) using AS-IS / TO-BE frameworks, supporting operating model optimization and adoption across the product lifecycle.