OMAR YASSAM
Venice
Summary
Energetic and dependable professional with excellent customer service, organizational and communication skills. Anticipates customer needs and provides service proactively while quickly and accurately responding to customer inquiries. Demonstrates consistently positive attitude and creates welcoming atmosphere for customers and colleagues.
Overview
1
1
year of professional experience
Work History
Pier Attendant
Alilaguna S.P.A.
06.2022 - 11.2023
- Assisted people in the process of boarding ships in the Venice lagoon.
- Enhanced customer satisfaction by providing efficient and courteous service.
- Handled cash transactions accurately, ensuring proper documentation for financial records.
- Collaborated with team members to improve overall service quality and guest experience.
- Enhanced safety during boarding operations by conducting thorough equipment checks and maintenance tasks.
Education
Architecture
IUAV Istituto Universitario Architettura Venezia
Venice, Italy08.2025
Skills
- Ticketing
- Incident Reporting
- Safety Awareness
- Stress Management and Resilience
- Boarding Equipment Operation
- Ticket Verification
- Stress Management
- Public Speaking
- Problem Solving
- Multitasking
Timeline
Pier Attendant
Alilaguna S.P.A.
06.2022 - 11.2023
Architecture
IUAV Istituto Universitario Architettura Venezia
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